Organizational Change

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

Cambrian Credit Union is seeking an Organizational Change & Project Manager to join our dynamic organization.

The Organizational Change & Project Manager (OCPM) leverages experience, education, and best practices in Change Management and Project Management best practices to foster successful organizational projects and adoption of changes across the organization. This responsibility is executed through two primary channels – building a successful change culture by establishing frameworks and toolkits, and building organizational capabilities, and through direct support for key organizational projects.

The Organizational Change & Project Manager empowers Cambrian project teams to achieve their maximum potential by cultivating an environment of trust, alignment, and continuous growth. The Organizational Change & Project Manager partners with multiple teams and initiatives to accelerate team ramp-up, establish healthy working rhythms, and drive ongoing improvements - ensuring every team is equipped to deliver their best work. The Organizational Change & Project Manager is a coach and team builder who creates the conditions for teams to "row in sync" toward their best effort. They take initiative to spot opportunities and remove friction, apply expertise in project delivery, change enablement, and team dynamics to bring out the best in people and drive organizational progress.

Operating through influence, not authority, the Organizational Change & Project Manager serves as a connection point for executives on team progress and performance, chairs the Change Committee to align tactics across initiatives, and strengthens cohesion and fluidity across the portfolio. This consultative partnership role reinforces alignment, cadence, and learning so every team can achieve its maximum potential.

The Organizational Change & Project Manager reports to the Director, Digital Experience, and receives additional direction and leadership from the Senior Vice-President, People & Culture.

In the role of Organizational Change & Project Manager, you will:

Steward a Culture of Change

• Support the maturation of change management at Cambrian through improved frameworks and tools, increased understanding, and consistent practices.
• Chair the Change Committee, fostering both effective change management of assigned initiatives in addition to planning, experimenting, and refining a library of adoption tactics.
• Foster enterprise alignment by sharing plans, patterns and risks across projects, consolidating lessons, and reducing duplication.
• Provide additional support for Project & Change Management throughout the business, as assigned at your leader's discretion.

Support Key Operational Projects

Pillar 1: Ramp-Up Facilitator

Goal: Teams are aligned, equipped, and moving within 2–3 weeks (subject to project deliverables).

• Facilitate team agreements, working norms, and decision paths.
• Create stakeholder maps and communication lanes.
• Run icebreaker activities to build trust and rapport.
• Co-create schedules and review project charters for clarity and guardrails.
• Ensure change planning starts early, coordinate with the Change Committee, and confirm stakeholder mapping and ADKAR planning are explicit.

Pillar 2: Routine Ritual Guardian

Goal: The right meetings at the right cadence, run well, with the Change Agent coaching rather than directing.

• Ensure stand-ups, weekly flow checks, monthly retrospectives, and portfolio huddles occur as scheduled.
• Maintain and update project schedules, ensuring all milestones, deliverables, and dependencies are accurately tracked. Aggregate schedules and key results (KRs) into executive dashboards for OKR and program-level visibility.
• Coach chairs to facilitate; step into model and then hand back.
• Serve as a point of escalation for impediments or risks and a connector for synergy between projects.
• Support the Change Committee in developing tactics aligned with active initiatives and synchronize committee cadence with project timelines.

Pillar 3: Continuous Improvement Lead

Goal: Learning compounds every month through disciplined reflection and ongoing experimentation.

• Run concise, productive retrospectives - targeting approximately one per month per active project and change initiative, subject to deliverable timelines.
• Leverage tools to keep sessions focused and actionable.
• Maintain visible logs for lessons learned and key decisions.
• Iterate and improve the methodology and toolkit - templates for lessons learned, team agreements, stakeholder maps, and meeting formats.
• Lead periodic retros with the Change Committee and highlight change-management perspectives in project team retrospectives. Encourage experimentation with new tactics and monitor outcomes.

Your Education & Experience:

Required:

• Minimum 5 years' experience facilitating cross-functional teams, project delivery, and organizational change in a complex and highly regulated environment (financial services, technology, or similar).
• Demonstrated experience supporting multiple concurrent projects or change initiatives.
• Proven experience managing and updating project schedules, with a track record of supporting executive-level reporting (OKRs, dashboards).
• Proven ability to coach, facilitate, and influence without formal authority.
• Advanced skills in team facilitation, stakeholder mapping, and continuous improvement practices.
• Strong networking and relationship-building skills across diverse teams and levels.
• Excellent verbal and written communication skills, including workshop facilitation and concise documentation.
• High degree of patience and people-development mindset; able to nurture growth and capability across diverse groups.

Assets:

• Prosci Change Management or equivalent certification.
• PMP (Project Management Professional), Agile ScrumMaster or equivalent certification.
• Formal training in Agile, Lean, or hybrid project delivery frameworks.
• Experience with ADKAR, RACI, and lightweight project governance models.
• Experience designing and iterating templates, playbooks, and team agreements.
• Experience in financial services, credit unions, or regulated environments.

Other:

• Post-secondary education in business, organizational development, project management, or related field preferred.
• Comfortable leveraging digital tools for collaboration, retrospectives, and documentation (e.g., Miro, Teams, SharePoint, Jira).

Our Environment & Total Compensation

Cambrian is an environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

• A hybrid work environment with the use of advanced technology
• Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen
• Defined Contribution Pension Plan – matched at 6%
• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP
• Paid sick days, Paid emergency absent days
• Customized training, career development planning, and structured onboarding
• Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards
• Annual Performance appraisals and merit increase reviews

The Organizational Change & Project Manager constantly follows Cambrian's values as follows:

How to apply:

Please submit your application online ) by January 15, 2026. Your resume and cover letter must clearly illustrate how you meet these qualifications.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.