Case Manager

Job Description
Position:
Case Manager - Mental Health Program

Dept:
Mental Health Program

Posting ID:
6017

Status:
Temporary Full-Time (18 months)

Role Level:
AH09.1 ($37.95 to $51.75)

Site:
2085 Hurontario Street

Hours of Work/Shift:
Primarily Monday to Friday; 8:30am to 4:30pm
(with flexibility to work evenings and weekends as required)
Posted:
January 8, 2026

Internal Deadline:
January 15, 2026

Trillium Health Partners
is one of Canada's largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the
new
THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Position Summary
To provide case management services for a caseload of clients with severe mental illness who are homeless, at risk of homelessness or transitioning to independent living in the Mississauga/South Etobicoke area. Case Managers work in partnership with clients to develop the skills and supports they need to live successfully in the community. Clients are supported through visits in their own home, in the community or in the office.

The Case Manager works within a Trillium Health Partners community-based case management service for Mississauga residents, aged 18 and over, who have a history of serious and persistent mental illness. They work in partnership with clients to develop the skills and supports needed to live successfully in the community. The successful candidate will meet with clients either in their own home, in the community or in the office to provide recovery-based support.

Responsibilities

• Manage a full caseload, providing case management support to assigned individuals
• Complete assessment reports outlining individual psychosocial needs and determining eligibility for the program
• Engage individuals in the Recovery process through a goal oriented, skills-based approach
• Ongoing monitoring of individual's wellness, assessment of risk and overall progress in one's Recovery Process
• Liaise with existing treatment team including physicians

Qualifications

• Bachelor's or Community College degree in a health-related discipline
• Current registration with a recognized college preferred
• Over 5 years' experience working with adult clients diagnosed with serious mental illnesses
• Experience working with people who are homeless or have frequent contact with shelters an asset
• Experience working with clients with substance misuse issues is an asset
• Working knowledge of community resources
• Training and working knowledge in the area of Recovery
• Proficient computer skills
• Excellent communication, organization, presentation and problem-solving skills
• Treatment planning and Client intervention experience required
• Valid driver's license, relevant insurance and use of own vehicle
• Demonstrated ability to work independently and as a part of a team
• Ability to speak a second language would be a definite asset
• Proven skills in the area of Crisis Intervention and Suicide Risk Assessment
• Positive attendance record

To pursue this career opportunity, please visit our website:

Trillium Health Partners' (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.
We thank all those who apply but only those selected for further consideration will be contacted.