Supervisor

1 week ago

Kingston ON KL B, Canada Eggstatic Full time

Overview

We are seeking an enthusiastic and dedicated Supervisor to join our dynamic team in a fast-paced restaurant environment. As a Supervisor, you will play a crucial role in leading the front-of-house team to deliver exceptional customer service and ensure a memorable dining experience for our guests. You will oversee daily operations, support staff, and maintain high standards of quality and hospitality.

Duties

  • Supervise and coordinate daily front-of-house operations, ensuring smooth and efficient service.
  • Train, mentor, and support serving staff to maintain excellent customer service and performance standards.
  • Monitor the dining area to ensure cleanliness, organization, and a welcoming atmosphere.
  • Handle customer inquiries, complaints, and special requests promptly and professionally.
  • Collaborate with kitchen staff to ensure timely and accurate order fulfillment and address any service issues.
  • Oversee opening and closing procedures, including cash handling and reporting as required.
  • Ensure compliance with health, safety, and food handling regulations.
  • Assist in scheduling, staff assignments, and maintaining inventory of front-of-house supplies.
  • Stay informed about menu items, promotions, and restaurant policies to guide both staff and guests effectively.

Requirements

  • Previous supervisory or leadership experience in a restaurant or hospitality setting.
  • Strong customer service skills with a passion for leading a team and enhancing the guest experience.
  • Excellent communication, problem-solving, and conflict-resolution abilities.
  • Knowledge of food safety standards and health regulations.
  • Ability to work well under pressure in a fast-paced environment.
  • A positive attitude, strong work ethic, and willingness to lead by example.
  • Flexibility to work various shifts, including weekends and holidays as needed.

Join us as we strive to provide an outstanding dining experience that keeps our customers coming back

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Work Location: In person

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