Current jobs related to Enterprise Support Engineer - Burlington, Ontario - Evertz Microsystems Limited

  • Enterprise Support Engineer

    1 day ago

    Burlington, Ontario, Canada Evertz Microsystems Limited Full time

    Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M+E) industry and build strong customer communications skills, this position is for youWhile...

  • Enterprise Support Engineer

    22 hours ago

    Burlington, Ontario, Canada Evertz Microsystems Limited Full time

    Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M E) industry and build strong customer communications skills, this position is for you While...

  • Management Trainee

    3 days ago

    Burlington, Ontario, Canada Enterprise Full time

    OverviewStart your career with Enterprise Mobility We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities....

  • Applications Engineer

    2 weeks ago

    Burlington, Ontario, Canada Columbus McKinnon Full time

    Job Summary/OverviewThe Applications Engineer is responsible for working on a full range of projects to perform complete estimates from receipt of quote inquiries through final proposals. This includes understanding a scope of work, project clarifications and providing structured, detailed estimates. This role is hybrid with 60% in-office in Burlington,...

  • Specialist, Data Engineering

    2 weeks ago

    Burlington, Ontario, Canada Cogeco Connexion Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time TypeRegularJob DescriptionJOB SUMMARY:Reporting to the...

  • Specialist, Data Engineering

    2 weeks ago

    Burlington, Ontario, Canada Cogeco Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time Type:RegularJob Description :JOB SUMMARY:Reporting to the...

  • Technical Project Engineer

    4 days ago

    Burlington, Ontario, Canada PVLabs Full time

    Technical Project EngineerAirborne Optical SystemsBurlington ON**Please note that to be considered for any position at PV Labs, all candidates must be eligible to meet the requirements of the Canadian Controlled-Goods Program of the Defense Production Act, and be able to hold and maintain a Canadian Security Clearance. If you are not clear about your...

  • Mechanical Engineer

    5 days ago

    Burlington, Ontario, Canada safetypower Full time

    About Our Company:Founded in 2005, Safety Power is a leading Canadian cleantech company. We are a leading supplier to the data centre industry. Our equipment removes nitrogen oxides, particulates and other harmful emissions most commonly for diesel engines used for backup power; end users of our systems include Amazon, Google and Microsoft. To support our...

  • Specialist, Cloud Engineering

    24 hours ago

    Burlington, Ontario, Canada Cogeco Inc. Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time TypeRegularJob DescriptionJOB SUMMARY:Evolve the cloud...

  • Engineering Coordinator

    1 week ago

    Burlington, Ontario, Canada JFE Shoji Power Canada Inc. Full time

    Join Our Team: Engineering Coordinator OpportunityAbout UsJFE Shoji Power Canada (JSC) is an electrical steel products manufacturer located in Burlington, Ontario. As the largest producer of transformer cores in North America, JSC specializes in wound, amorphous, and step-lap cores for power generation and distribution equipment. Its electrical steel...

Enterprise Support Engineer

3 weeks ago

Burlington, Ontario, Canada Evertz Microsystems Limited Full time

Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M E) industry and build strong customer communications skills, this position is for you

While working with Evertz Enterprise Support group you will be supporting major M E customers globally. The opportunities to learn and grow within the industry are limitless. Our products use a broad range of leading-edge technologies that are highly relevant in both the IT and Media Entertainment Industries, amongst others

You will be working with Evertz' industry leading in Media Supply Chain and Linear Playout solutions. You will assist customers in maintaining superior system up-time and performance by assisting the with quick, efficient and professional problem solving. You will be integrally involved in both private and public cloud deployments of the Evertz hardware and software technology stack.

Responsibilities:

  • Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenance
  • Regularly assess customer applications and trouble-shoot/diagnose issues through research and/or issue replication to determine the root cause
  • Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner
  • Maintain a communication link between customer service and other Evertz departments by partnering to resolve customer issues and communicating status/progress to customers.
  • Aid in design changes and interface with Evertz Product Management team regarding new "feature requests"
  • Support the development of communications tools by generating or authoring customer guides as well as by providing detailed technical information to technical writing group.

Skills and Abilities:

  • Good communication and interpersonal skills
  • Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches)
  • Work experience with Linux (any flavor)
  • Knowledge of cloud computing environments (AWS) is preferred
  • Database experience would be an asset
  • Above average customer service skills
  • Ability to perform effectively in high pressure situations
  • Unparalleled desire to help the customer and deliver service excellence
  • Passion for technology and learning new software and hardware products
  • Problem-solving ability and ability to react to changing situations
  • Ability to multi-task in a fast-paced environment

Qualifications:

  • Degree or diploma in Computer, Electronics or Computer Electronics is an asset.
  • Must have a valid Ontario driver's license
  • Must be eligible for international travel and able to work alone with little or no supervision

What we offer:

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-life balance
  • Employee Assistance plan
  • Employee Discount Platform
  • Career progression. Fast paced environment with opportunity to learn broad range of technical skills
  • Casual work environment
  • Social events and sports teams

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz' customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada's 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada's 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd ("Controller"), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller's data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller's and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.