Managing Director
6 days ago
Managing Director / Boutique Director
Luxury Private Client Retail | Toronto (On-site)
Originalluxury is a Toronto-based luxury boutique operating a VIP private shopping and appointment-only model, serving high-value clients across in-store, virtual, and digital channels.
We are seeking a Managing Director / Boutique Director to lead performance, execution, and growth as we scale a modern, client-driven luxury business.
The Role
This is a senior operating leadership role with full accountability for commercial performance across multiple channels.
You will lead and coordinate a dedicated team, supported by internal specialists and remote partners.
You will work closely with the founding family on brand vision and buying strategy, while independently owning day-to-day execution and results.
Channels Under Your Leadership
You will oversee and manage teams and specialists across the following channels:
- VIP private shopping (in-store & virtual)
- Boutique showroom operations
- E-commerce platform (with a dedicated remote manager)
- Digital marketing & client communication channels
(social media, CRM, WhatsApp, email, campaigns)
Key Responsibilities
- Own revenue targets across private client, boutique, and online channels
- Lead and manage:
- VIP Private Shoppers
- Operations Manager
- Digital Marketing & Social Media Manager
- Remote E-commerce & Performance Marketing partner
- Ensure alignment between sales, marketing, and operations
- Drive inventory turnover, pricing, and sell-through strategy
- Maintain luxury service standards and brand consistency
- Deliver clear weekly and monthly performance reporting
Who You Are
- 8+ years experience in luxury retail or premium lifestyle brands
- Proven leadership of multi-channel retail teams
- Strong commercial and inventory management skills
- Confident, structured decision-maker
- Comfortable working with founders and leading independently
Menswear experience: preferred but not mandatory
Why Join Originalluxury
- Clear authority and decision-making ownership
- Dedicated team and specialist support
- Direct impact on growth and performance
- Performance-based compensation with upside
- Opportunity to build a best-in-class private client luxury model
Location: Toronto / GTA (on-site)
Compensation: Competitive base + performance bonus
Job Type: Full-time
Pay: $90,000.00-$100,000.00 per year
Benefits:
- On-site parking
- Profit sharing
- Store discount
Experience:
- Luxury retail sales: 8 years (required)
- Store management: 5 years (required)
- E-commerce: 5 years (required)
- Fashion retail: 5 years (required)
Work Location: In person
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