Sr. Manager, Human Resources

Job Description 

Are you an experienced Senior Human Resources Manager who is looking for an opportunity to make your mark and help shape a business that is innovating, transforming and growing? Are you looking for a role that will allow you to flex your creative side - building tools, processes and driving continuous improvement initiatives needed to support that growth? Do you thrive in a fast-paced environment where your expertise in human resources is valued and leveraged by the clients you support?

If this sounds like you, we have an amazing opportunity for you Extendicare is currently seeking a seasoned Senior Human Resources Manager to support our Long-Term Care division. The Senior Human Resources Manager partners with HR Business Partners to operationalize and align HR and business strategies. This role is critical in flawless execution of our people initiatives to enable the business in providing an exceptional employee experience.

This position will be located at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Accountabilities:

• Provide leadership to a team of 5 HR Business Partners, fostering a high‑performance culture, building capability, and ensuring seamless delivery of strategic and operational HR support across the organization.

• Serve as a trusted strategic advisor to senior leaders within the Long‑Term Care business, shaping people strategies that directly enable growth, operational effectiveness, and long‑term business success.

• Lead analysis of key people trends, proactively identifying risks and opportunities, and developing innovative solutions that strengthen organizational performance and competitiveness.

• Own the design and execution of strategic HR initiatives, ensuring alignment with business priorities and partnering with HR Business Partners to drive successful implementation at the site and home level.

• Enable data‑informed decision‑making and continuous improvement across the employee lifecycle.

• Oversee flawless execution of core HR programs and processes, including employee engagement, workforce planning, succession planning, talent development, complex ER/LR matters, recruitment and retention strategies, policy development, and HR process optimization.

• Lead high‑risk or sensitive workplace investigations, including whistleblower cases or escalated employee concerns, ensuring fairness, compliance, and organizational integrity.

• Coach and influence senior leaders, building capability in people leadership, organizational effectiveness, and change management, including stakeholder engagement and communication strategies.

• Provide expert guidance on complex and sensitive people issues, coordinating with senior leaders and/or labour relations to drive effective solutions that mitigate risk and support business outcomes.

• Identify and champion cross‑functional improvement opportunities, leveraging relationships across CoEs and HR Operations to enhance service delivery, efficiency, and employee experience.

Requirements:

• University Degree or College Diploma in Human Resources or a related field.

• CHRP or CHRL designation is an asset; commitment to ongoing professional development expected.

• 7–10+ years of progressive human resources experience, with significant leadership responsibility

• Proven experience operating in a unionized environment, with the ability to navigate complex labour relations issues.

• Demonstrated success in strategic HR leadership, including change management, organizational design, and enterprise‑wide project management.

• Exceptional executive‑level communication, relationship building, influence, and conflict management skills.

• Strong analytical capabilities, with experience leveraging HRIS tools (Workday experience preferred) to drive insights and decision‑making.

• Ability to thrive in a fast‑paced, multi‑stakeholder environment while balancing strategic priorities with operational needs.

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors' population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. 

If you have a passion for caring, turn it into a rewarding career with Extendicare 

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.