Manager Accounts Receivable and Payable

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. 

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.   

PetPlace, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy. 

Job Summary: 

PetPlace is seeking a Manager Accounts Receivable and Payable to manage the day-to-day operations of our AR and AP department. The ideal candidate will have a strong background in accounting , excellent leadership skills, and a proven ability to maintain accurate financial records while ensuring timely collections.

This role will support the Director of Payroll Operations by assisting with business-facing projects and reviews. Additionally, the Payroll Analyst will help maintain GL and Cost Center Mapping within Workday and Microsoft Dynamics, while also facilitating payroll record collection and retention for several legal entities.

Job Location: Remote

Main Responsibilities:

• Manage the accounts receivable team, providing guidance, training, and performance feedback to ensure the timely and accurate processing of invoices, payments, and collections.
• Oversee the collection process, including communication with customers regarding outstanding balances, and implement effective strategies to reduce aged receivables.
• Prepare and review monthly aging reports and other financial statements, ensuring accuracy and compliance with company policies.
• Collaborate with internal departments (sales, customer service, etc.) to resolve discrepancies or billing issues and ensure smooth cash flow operations.
• Maintain and update customer accounts in the accounting system, ensuring proper documentation of all transactions.
• Develop and implement processes to improve efficiencies within the accounts receivable department.
• Ensure timely application of payments and accurate reconciliation of accounts.
• Work closely with the finance and accounting teams to prepare for monthly close and audits.
• Manage and oversee the daily operations of the accounts payable department
• Supervise, train, and evaluate accounts payable staff
• Ensure compliance with company policies, industry regulations, and accounting standards.

Experience:  7 years' relevant work experience to include leadership

Education: Bachelor's Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

Level Specific Responsibilities:

• Participates in the development of, and may interpret policies, procedures, service standards and workflows
• May serve as the technical, business, and/or analytical liaison with other areas of the organization

Accountability/Complexity:

• Manages a team consisting of professionals
• Problems faced may be difficult, or somewhat complex
• Leads, directs, and reviews the work of team members to accomplish operational plans and results within schedule and budget
• Plans and establishes goals and objectives for a team with direct impact on the immediate or short-term operational results of the department

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)