FOH Supervisor

3 days ago


Edmonton AB TS T, Canada Tony Roma's Westmount Ctr Full time

Job Overview

We are seeking a dedicated and experienced Front of House Supervisor to join our team in a dynamic restaurant environment. The ideal candidate will have a strong background in food service and hospitality, with proven leadership skills to effectively manage the front of house operations. This role is essential in ensuring a seamless dining experience for our guests while maintaining high standards of service and food safety.

Duties

  • Oversee daily front of house operations, ensuring exceptional customer service and satisfaction.
  • Train, supervise, and mentor staff, fostering a positive team environment.
  • Manage the POS system, including cash handling and transaction accuracy.
  • Assist with food preparation and cooking as needed, maintaining high standards of food safety and hygiene.
  • Conduct interviews and assist in the hiring process for new team members.
  • Collaborate with kitchen staff to ensure timely and quality food service.
  • Handle customer inquiries and resolve any issues that may arise during service.
  • Maintain cleanliness and organization of the dining area, bar, and service stations.
  • Implement restaurant policies and procedures to enhance efficiency and service quality.

Qualifications

  • Previous experience in a supervisory role within the food industry or restaurant management is preferred.
  • Strong knowledge of food handling practices, food safety regulations, and kitchen operations.
  • Excellent customer service skills with the ability to interact positively with guests.
  • Proficiency in using POS systems, particularly Micros POS, is a plus.
  • Experience in team management, including training and developing staff members.
  • Ability to work effectively under pressure in a fast-paced environment while maintaining attention to detail.
  • Strong leadership qualities with excellent communication skills.
  • Experience in hospitality or hotel settings is desirable. Join our team as a Front of House Supervisor where you can make an impact on our guests' experiences while leading a passionate team dedicated to excellence in service

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Work Location: In person



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