Engineer Sr Analyst

2 days ago

Mississauga, Ontario, Canada Citi Full time US$94,300 - US$141,500

Kafka Operations Engineer

About the Role 

Join the Kafka as-a-Service (KaaS) App & Infra Operations team, operating within a DevSecOps model and collaborating closely with KaaS Engineering. This role is focused on providing technical support and production management functions to ensure the robust operation, stability, and scaling of our Kafka product offering across the bank.

Key Responsibilities

  • Contribute to and participate in the global Kafka as-a-Service (KaaS) App & Infra Operations function, including a follow-the-sun support model.
  • Collaborate closely with platform engineering teams to align on shared goals and serve as a primary liaison between platform users/tenants and the engineering team for queries.
  • Execute daily operational tasks including start-of-day checks, continuous monitoring, and regional handovers.
  • Provide L1/L2 technical support, incident/problem resolution, and manage releases, ensuring stability, quality, and functionality against service level expectations.
  • Implement and carry out internal business continuity (CoB) and resiliency procedures, including performing post-release and infrastructure update health checks.
  • Manage critical operational processes such as Change & Release Management and Incident & Problem Management.
  • Develop and maintain comprehensive technical support documentation.
  • Actively contribute to, and where applicable, lead initiatives focused on improving the stability, efficiency, and effectiveness of the KaaS offering.
  • Participate in and, where applicable, provide technical oversight, overseeing technical issue escalation and resolution of major system outages, ensuring clear communication to all interested parties.
  • Perform other duties and functions as assigned.

Experience

  • Proven experience in an Application & Infrastructure Operations role.
  • Solid experience working with the Kafka ecosystem (Kafka Brokers, Connect, Zookeeper) in a production environment. Experience with other distributed messaging/computing platforms and a willingness to learn Kafka will also be considered.
  • Exposure to the Confluent stack (Confluent ksqlDB, Rest Proxy, Schema Registry, Control Center) is a plus.
  • Demonstrated experience in administering Unix systems and the applications deployed on them.
  • Proficiency in using monitoring systems such as Grafana and Splunk for application health checks.
  • Track record of proposing and driving operational efficiency and process improvements within support functions.
  • Skilled in communicating effectively with relevant stakeholders at all levels.
  • Experience with issue tracking/reporting tools and Problem Management tools.

Education:

  • Bachelor's degree/University degree or equivalent experience

Job Family Group:

Technology

Job Family:

Systems & Engineering

Time Type:

Full time

Primary Location Full Time Salary Range:

$94, $141,500.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

  • Sr. MDM Data Engineer + Databricks

    2 weeks ago

    Mississauga, Ontario, Canada Vaiticka Solution Full time $120,000 - $180,000 per year

    Job Title: Sr. MDM Data Engineer + DatabricksJob Location: Mississauga, ONJob Type –ContractJob Description:Key Responsibilities:Design, develop, and maintain Master Data Management (MDM) solutions to ensure accurate, consistent, and reliable master data across the organization.Build and optimize scalable data pipelines and workflows using Databricks on...

  • Sr. MDM Data Engineer + Databricks

    1 week ago

    Mississauga, Ontario, Canada Tuppl Full time $120,000 - $140,000 per year

    Role: Sr. MDM Data Engineer + DatabricksMississauga, Ontario, CanadaKey Responsibilities:• Design, develop, and maintain Master Data Management (MDM) solutions to ensure accurate, consistent, and reliable master data across the organization.• Build and optimize scalable data pipelines and workflows using Databricks on Azure cloud platform.• Collaborate...

  • Sr Sec Operations Spec- C Mgd Svcs

    2 weeks ago

    Mississauga, Ontario, Canada CDW Canada Full time US$42 - US$59 per year

    DescriptionAt CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who...

  • Sr. Business Analyst

    1 week ago

    Mississauga, Ontario, Canada PointClickCare Full time $120,000 - $180,000 per year

    At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of...

  • Sr. Abinitio Developer

    2 days ago

    Mississauga, Ontario, Canada Iris Software Inc. Full time $120,000 - $140,000 per year

    Our Client which is a large Investment Bank is urgently looking to hire a Sr. Abinitio Developer.Sr. Abinitio Developer.Location - Mississauga, ONHybrid - Need 3 Days onsite every weekNumber of Roles - 4Create, maintain, and optimize ETL processes using the Ab Initio platform, collaborating with cross-functional teams to integrate data from various sources....

  • Business System Analyst

    1 week ago

    Mississauga, Ontario, Canada SearchLabs Full time $80,000 - $120,000 per year

    Role: Business Systems AnalystLocation: Greater Toronto Area (West)Type: Full-timeEnvironment: Hybrid (2-3 days a week onsite)Reporting to the Sr. Manager, IT Program Management, the Business Systems Analyst will use their expertise in business system analysis to assist in delivering technical solutions to solve business problems engaging different...

  • Business System Analyst

    4 days ago

    Mississauga, Ontario, Canada SearchLabs Full time $80,000 - $95,000 per year

    Role: BusinessSystems AnalystLocation:OakvilleType: Full -timeEnvironment:Hybrid (2 -3 days a week onsite) Reporting tothe Sr. Manager, IT Program Management, the Business Systems Analyst will usetheir expertise in business system analysis and draw on their projectmanagement experience/skills to deliver on - time results which meet thecustomer's needs. This...

  • IT Quality Sr Analyst

    1 week ago

    Mississauga, Ontario, Canada Citi Full time $94,300 - $141,500

    The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...

  • Senior Technology Security Analyst

    1 week ago

    Mississauga, Ontario, Canada Tata Consultancy Services (TCS) Full time $120,000 - $180,000 per year

    Inclusion without ExceptionTata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our...

  • IT Quality Sr Analyst

    1 week ago

    Mississauga, Ontario, Canada Citi Full time $104,000 - $141,500 per year

    Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe IT Quality Sr Analyst is a seasoned professional role. Applies...