Field Training Officer

2 weeks ago

Markham, Ontario, Canada Paladin Security Full time


Overview

Job Skills / Requirements

Position: Field Training Officer (FTO) – Campus Security

Location: Seneca Polytechnic (All Campuses, as required)

Employment Status: Full-Time

Hours: - Monday to Friday Variable)

Pay Rate: - $22 - $23.50

Reports To: Security Program Manager

Internal Posting Date: December 17, 2025
Internal Closing Date: December 24, 2025

External Closing Date: December 31, 2025

Position Overview

At Seneca, learning is at the core of everything we do—including security. As a Field Training Officer, you'll be empowered to train, mentor, and inspire the next generation of campus security professionals, using real-world scenarios and the latest best practices.

Your Impact

FTOs directly shape the quality and culture of the security team, ensuring every guard and leader is equipped for success on campus and beyond.

Key Responsibilities

Deliver structured onboarding and site-specific training to all newly hired security staff during their probationary period (first 90 days)Ensure completion of all required online training from both the security provider and Seneca PolytechnicConduct scenario-based training aligned with current campus trends, risks, and recurring incidentsProvide hands-on coaching, mentoring, and real-time corrective instruction

Evaluation & Performance Monitoring

Conduct formal evaluations of trainees and document performance outcomesTrack training progress and report KPI-related findings to the ECMMonitor employee performance during probation and flag deficiencies earlySupport supervisors during probationary reviews, post-incident assessments, and remedial training

Compliance & Readiness

Ensure all guards are properly licensed, uniformed, and equipped with required PPE and toolsVerify training compliance with contractual, legislative, and client requirementsReport all training deficiencies, licensing issues, or compliance concerns to the ECM and Security Services Administrator

Operational Support & Collaboration

Work proactively with Team Leads and Campus Supervisors to address training gaps and guard limitationsAssist with training delivery during staffing constraints or operational surgesDebrief major incidents and develop targeted training material to address identified gapsReport all health and safety concerns through appropriate administrative channels

Professional Standards

Maintain strict confidentiality regarding personnel matters, investigations, and sensitive informationRepresent the security program with professionalism and strong customer service skillsPerform other duties as assigned in support of campus security operations

Qualifications & Requirement

Minimum 2 years of security experience, preferably in a campus, institutional, or multi-site environmentLegally Authorized to work in CanadaValid Ontario Security Guard LicenceValid First Aid & CPR certificationStrong written and verbal communication skillsDemonstrated ability to coach, evaluate, and correct performance

Preferred

Previous training, coaching, or supervisory experiencePost-secondary education in a related fieldExperience with KPI tracking, evaluations, or training documentation

Why choose Paladin?  

Your paycheck, on your schedule – daily pay offered  

Certification Requirements (All)

Management of Aggressive Behaviour (MOAB)

Use of Force in Class Training

Authorized to legally work in Canada



Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

Paladin Security has a diverse workforce and w believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays



This job reports to the Client Service Manager

This is a Full-Time position
1st Shift, Monday - Friday

Travel is not required

Number of Openings for this position: 1


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