Technical Training Lead, Marine

Yamaha Motor Corporation ("YMC") is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; "offering more excitement and a more fulfilling life for people".

Yamaha Motor Canada Ltd ("YMCA") is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA's Vision is to "Create Lifelong Memories by Connecting People through Unique Canadian Outdoor Experiences". YMCA executes its day-to-day activities in reference to its defined values, "Be Inclusive", "Think Customer", "Own it", "Innovate Now", "Trust & Integrity", "Be Agile", and "Drive results".

Position Information

• Department: CX - Service

• Location: 480 Gordon Baker Road

• Hybrid

• Status: Full Time

• Reports to: Senior Manager, Technical Support & Training

Summary Of Responsibilities
We are seeking a proactive and experienced Technical Training Lead – Marine (National) to lead the development, implementation, and evaluation of the corporate/dealer/B2B technical training program. The Technical Training Lead – Marine will be responsible for developing and implementing training strategies that ensure each technician and team member possesses the necessary skills to uphold the Yamaha brand name. This includes theoretical and hands-on diagnostic, maintenance and repair procedures and is delivered in a wide range of blended learning options.

Key Duties And Responsibilities

• Develop, coordinate, and plan all marine technical training programs (timing, resources, cost). Be the main point of contact for motorsport & PTV technical training.
• Design and deliver learning programs that will support corporate, dealer and B2B in conjunction with key stakeholders within Canada, USA and Japan. This also encompasses the review, maintenance, and development of curricula, individual courses, and technical education methods. Support train-the-trainer events, coaching and cross training.
• Manage framework for marine technical certification requirements including design of the certification path. Responsible for all reporting including maintaining training records, certifications, fill rate and monthly/annual/ad hoc reports. Deliver annual business plan, which outlines a clear marine technical training strategy. Support corporate/dealer/B2B inquiries.
• Management and oversight of marine academy supplies used for technical training (tools, equipment, diagnostic equipment, training fleet, etc.). Develop and maintain a venue selection and booking process for all marine technical training instructor-led training courses delivered. In partnership with the Technical Training Lead – Marine, management of the day-to-day operations and maintenance of the training centre along with accurate scheduling and maintenance of classes.
• Participate in product planning committee meetings, representing marine technical training. Partner with Technical Specialists, DSGs, RTMs, dealer/B2B technicians to support training initiatives including the TechGP/WGP program.
• Work with technical schools and Skills Canada to enhance the Yamaha brand through product donation programs, development of training curriculum, training facilitation and more.

Education Requirements And/or Experience Requirements

• Degree/Diploma: Post-secondary diploma/degree or equivalent work experience
• Program of Study: Prefer technical designation

• Years of Experience:

• 3+ years technical marine retail/wholesale experience

• 2+ year instructional design and delivery

• Type of Experience: Marine industry experience

• Licenses: Valid auto driver's license & PCOC (Pleasure Craft Operators Card)

Skills And Abilities

• Common technician skills – Correct use of hand and power tools, safe workshop practices
• Excellent understanding of marine technology and repair, Yamaha products preferred
• Training creation (including ILT, video based and web-based)
• Ability to manage time and work with minimal supervision while meeting objectives
• Skilled at managing multiple priorities and handling multiple tasks
• Ability to clearly communicate goals and objectives
• Ability to work co-operatively within a team environment
• Computer skills required: Microsoft Office suite, Adobe, LMS
• Advanced operator skills for assigned products
• Willingness to travel internationally as required
• Proven ability to be an effective team leader and collaborator
• Excellent communication skills (interpersonal, presentation and written) in English & French (preferred)
• Comfortable with public speaking and leading group sessions (including labs)

Travel And Overtime Requirements

• Occasional travel within Canada
• Occasional travel internationally

Yamaha Motor Canada Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.