Clinical Team Manager

North York General is one of Canada's leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career

Clinical Team Manager, Mental Health Adult Inpatient Mental Health (7W) and MHESU (Purple Zone)
Your goal in this position is to ensure operational and clinical excellence, while facilitating the provision of an outstanding patient and family experience. You will do this by providing outstanding leadership and accountability, and the promotion of high quality evidence-based care. You will take on responsibility for the physical, financial, and human resources of the 29 bed adult inpatient mental health unit which includes a 5 bed PICU (7W), the Mental Health Emergency Services Unit (Purple Zone) and ensure the clinical and regulatory compliance of the team. We also want you to be a great relationship builder, and foster close contacts with peers across the entire organization and with community mental health agencies. You also have excellent interpersonal skills, and you effortlessly connect with physicians, staff, patients, and families. This position supports the hospital's academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

The ideal candidates are:

•Flexible – they embrace the challenge of problem solving in a fast paced environment, and are eager to engage with new challenges every single day

•Leaders – they understand that true leadership fostering collaboration, consensus-building and inspiring team engagement

•Effective Communicators – skilled in verbal and written communication with colleagues, staff, volunteers and families. Information flows freely, allowing their team to operate at a high level, and their patients to feel cared for and secure. They respect privacy and confidentiality

•Decisive – at the end of the day, they can make difficult decisions, take ownership of their actions, and work with the best interests of the hospital in mind.

•Safety Conscious – they place importance on keeping everyone safe and healthy, and follow all Occupational Health Safety policies and guidelines to provide a healthy environment for patients, staff, physicians, volunteers and families

• Take on leadership and accountability at a unit/team level for a high quality and safe patient/family experience

• Promote best practices and evidence based care through the implementation of initiatives that are aligned with the organization's strategic direction

• Manage on a day to day basis the physical, financial and human resources of the teams in line with the mission, vision, values and strategic direction of the organization

• Ensure clinical and regulatory compliance of the team by supporting inter-professional professional practice improvement

• Maintain compliance with required Health & Safety, environmental and other legislative requirements

• Build relationships with peers and other contacts across the organization and externally to create opportunities for synergy/integration

• Registered Nurse with a minimum of a Master's degree (or in progress)

• Acute Adult Care Mental Health experience is preferred

• Current registration as a regulated health professional in good standing

• Master's degree in relevant field preferred

• 3 to 5 years' clinical management or leadership experience preferred

• Relevant professional regulatory requirements including standards and scope of practice for direct reports is preferred

• Knowledge of relevant legislated acts including but not limited to Personal Health Information Protection Act, Protection of Persons in Care Act, Mental Health Act, Workplace Hazardous Material Information System (WHMIS), Infection Protection and Control, Workplace Occupational Health and Safety is preferred

• Experience working in a unionized environment is preferred

• Working with individuals from diverse cultural, social and ethnic backgrounds is preferred

• Financial Acumen and Budgeting in the healthcare sector experience is preferred

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a full-time, regular position, with 8 hours shifts, day shifts in the Adult Mental Health Inpatient Unit (7 W) and the Mental Health Emergency Services Unit (MHESU Purple Zone). This position also requires organization-wide on-call responsibilities. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting
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Think you're the right person for the job? Here's your first chance to show us why:

• Ensure to meet the deadline - only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.