Parts Advisor, Yorkton
1 week ago
←Back to all jobs at AgWest Ltd.
Parts Advisor, Yorkton
We are currently seeking a reliable, customer-focused Parts Advisor to join our Parts Department in Yorkton, SK. This position plays a vital role in supporting our customers, service team, and overall parts operations. The successful candidate will assist in inventory management, shipping and receiving, achieving sales targets, and promoting a collaborative and knowledgeable work environment.
Key Responsibilities:
Customer & Service Support
Provide outstanding customer service in person, by phone, and via email
Support service technicians and service team with parts-related needs
Address inquiries, check availability, and process orders accurately
Shipping & Receiving
Receive and inspect incoming parts shipments
Accurately manage outbound shipments to customers and other branches
Handle returns in accordance with company policies
Teamwork & Collaboration
Work closely with the parts team to ensure smooth daily operations
Assist other branches when coverage is needed
Contribute to a cooperative and team-driven work culture
Sales & Performance
Work toward achieving and exceeding parts sales goals
Recommend and upsell relevant parts and promotions to customers
Track sales performance and report progress to the Parts Manager
Product Knowledge & Development
Learn and maintain knowledge of AGCO, Claas, and third-party machinery and parts
Stay informed on new products and technologies
Share knowledge with the team to support a learning environment
Inventory Management
Monitor inventory levels and help optimize stock availability
Perform cycle counts and assist in minimizing stock discrepancies
Recommend stocking of high-demand items
Maximize supplier discounts through effective order timing
Other duties as assigned
Qualifications:
High school diploma or equivalent (post-secondary education an asset)
Experience in a parts department or customer service role; agriculture or heavy machinery experience preferred
Strong communication and organizational skills
Demonstrated ability to meet sales goals
Technical knowledge of machinery/parts or willingness to learn
Ability to work independently and collaboratively
Willingness to travel between branches if required
Working Conditions:
Must be able to lift and move parts weighing 50+ lbs
Standing for extended periods and working in warehouse settings
Overtime may be required during peak periods
About AgWest:
At AgWest, we provide comprehensive range of CLAAS machinery and AGCO brands, ensuring year-round productivity for farming operations in Manitoba and Saskatchewan. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team.
Please visit our careers page to see more job opportunities
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