Senior Infrastructure Specialist

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

We are seeking a skilled and detail-oriented System Administrator with a primary focus on hardware infrastructure, including physical server maintenance, SAN management, and data center operations. This role involves configuring, deploying, monitoring, and maintaining enterprise hardware systems to ensure high availability, performance, and security.

WHAT YOU WILL DO

Server Management

• Install, configure, and maintain physical servers (rack/standalone) across enterprise environments.
• Perform firmware/BIOS updates, server diagnostics, and replacement of hardware components.
• Manage server lifecycle from procurement to decommissioning.

Storage Management (SAN/NAS)

• Administer Storage Area Networks (SAN) and Network Attached Storage (NAS).
• Configure LUNs, zoning, multipathing, and ensure optimal storage performance.
• Monitor storage utilization and plan for capacity upgrades.

Data Center Operations

• Oversee racking, cabling, and patching of hardware in data centers or server rooms.
• Maintain environmental monitoring (cooling, power, space) and physical access control.
• Coordinate with vendors for hardware maintenance, upgrades, and support cases.

System Administration

• Support operating systems including Windows Server and Linux (RHEL/CentOS/Ubuntu).
• Manage virtualization platforms (VMware, Hyper-V) as they relate to physical hosts.
• Apply patches, monitor system performance, and maintain security baselines.

Disaster Recovery & Backup

• Implement and monitor backup solutions related to SAN and physical servers.
• Participate in disaster recovery planning and testing.

Monitoring & Documentation

• Maintain detailed documentation of hardware assets, configurations, and maintenance logs.
• Utilize monitoring tools to proactively identify and resolve hardware issues.

• 3–5 years of experience in system administration with a focus on hardware and storage.
• Relevant certifications (e.g., CompTIA Server+, VMware VCP, Microsoft MCSA, Dell EMC Storage Administrator).
• Hands-on experience managing SAN systems (e.g., Dell EMC, NetApp, HPE, IBM).
• Proven experience maintaining physical servers (Dell PowerEdge, HPE ProLiant, etc.).
• Familiarity with data center standards and physical server deployment.
• Strong knowledge of server hardware architecture, RAID, iLO/iDRAC, and out-of-band management.
• Working knowledge of Linux and/or Windows system administration.
• Understanding of IP networking as it relates to storage and server connectivity
• Experience with infrastructure automation tools (e.g., Ansible, PowerShell, Terraform).
• Experience with enterprise monitoring platforms (e.g., Nagios, Zabbix, SolarWinds).
• May require occasional travel to data centers or remote facilities.
• May involve after-hours work or on-call rotation for hardware incidents.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.