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Full Time Store Manager
2 weeks ago
Role Overview:
Role OverviewAs a passionate and purpose-driven leader, you will oversee our Holiday Pop Up shop at Hillside Shopping Centre during the seasonal period. You'll inspire and guide your team to deliver exceptional customer experiences, drive strong sales results, and bring The Body Shop's values to life through our products, campaigns, and activism. This temporary role offers a unique opportunity to lead in a fast-paced retail environment while making a meaningful impact.
Key Job Accountabilities:
- Lead & work as part of a successful, engaged team to best meet the needs of our customers
- Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Problem solves effectively & proactively as much as possible using available resources
- Communicate effectively & act as a flexible & responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Meet sales & performance targets
- Manage stock; monitor & manage change
- Confidently use the data (KPI's) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
- Identify & attract high potential candidates & develop current team members to succeed in their goals
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
- Schedules include holidays, nights, and weekends to meet the needs of the business
- Flexibility to work across Sunday to Saturday is required
Skills/Competencies:
- Experience in a customer-facing role, people leadership & team development required
- Proven ability to meet sales & performance targets with outstanding planning & organizing skills
- Ability to work collaboratively within a feedback culture
- Experience coaching & developing a successful team to drive sales
- Outstanding problem solving & communication skills
- Experience analyzing data (KPI's) to make sound business decisions required
- Comfortable with Microsoft Office Suite
Physical Requirements:
- Must be able to stand and walk for extended periods (up to 8 hours per shift)
- Ability to lift and move products up to 25 lbs.
- Frequent reaching, bending, crouching as required
The Body Shop is an equal opportunity employer and we welcome applicants from all backgrounds.
