Product Designer

Job Description
Position Title:
Product Designer

Client:
BMO Bank of Montreal

Location:
Toronto, ON, Canada

Employment Type:
12 Month Contract (with possible extension)

Role Overview
The Product Designer works independently, or with oversight from more senior product designers, on product design initiatives that are clearly defined and/or involve a limited number of unknowns. The role requires effective collaboration with cross-functional working teams and business partners to define, design, and deliver high-quality product experiences.

Key Responsibilities

• Independently execute product design work for initiatives with small to large technical scope, confirming and validating requirements to ensure successful delivery.
• Address design challenges of relatively small scope, proactively asking clarifying questions to ensure all relevant information is obtained before proposing solutions.
• Collaborate closely with business partners to define requirements and expectations for ongoing and upcoming projects.
• Design thoughtful, detailed end-to-end product solutions that align with user needs, business goals, and technical constraints.
• Identify and produce appropriate design deliverables (e.g., flows, wireframes, high-fidelity designs, prototypes) for each stage of the product development lifecycle.
• Demonstrate a solid understanding of the full product development lifecycle, including phases, dependencies, and broader organizational context.
• Manage workload effectively across multiple concurrent projects, ensuring timely and high-quality delivery.
• Maintain awareness of broader organizational goals and context, and design solutions that align with strategic objectives.
• Proactively seek, receive, and incorporate feedback from user research, design peers, and cross-functional stakeholders to improve design outcomes.
• Produce designs with a consistently high level of polish, sophistication, and attention to detail.
• Present work in a clear and confident manner, articulating design decisions, trade-offs, and rationale to team members and stakeholders.
• Share knowledge, skills, and learnings with other team members to elevate overall team capability.
• Provide clear and concise creative direction and feedback to other designers on the team, as required.
• Offer mentorship and guidance within the immediate team, supporting the growth and development of less experienced designers.

Foundational Proficiency
Core Competencies and Skills

• User Interface (UI) Design.
• Understanding of design patterns and user behaviours.
• Proficiency with imaging and design tools.
• Basic understanding of web analytics.
• Stakeholder management capabilities.
• Strong verbal and written communication skills.
• Effective collaboration and team-working skills.
• Analytical and problem-solving abilities.
• Awareness of and sensitivity to accessibility standards.
• Emotional agility and resilience in a dynamic environment.

Intermediate Proficiency

• Business requirements definition, analysis, and mapping.
• Responsive design across devices and platforms.
• Storytelling to communicate concepts, journeys, and value.
• Usability evaluation and assessment of design solutions.
• Application of design thinking methodologies.
• Planning and execution of user research activities.
• Data-driven decision making using qualitative and quantitative inputs.

Qualifications

• Typically 3 to 6 years of relevant professional experience as a Product Designer, UX/UI Designer, or in a closely related design role.
• Post-secondary degree in a related field of study (e.g., Design, Human-Computer Interaction, Digital Media, or a similar discipline), or an equivalent combination of education and experience.