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Programs Specialist

2 hours ago

Burlington, Ontario, Canada Islamic Relief Canada Full time

Become a changemaker with Islamic Relief Canada Join our team and work towards our mission to mobilize Canadians to transform more lives around the world in the most trusted manner.

About the Department:

The Special Programs Department at Islamic Relief Canada drives impactful and innovative initiatives to address diverse global needs through strategic project management and international collaboration. Our team oversees the Inspire Volunteer Abroad Program  offering unique opportunities for Canadian volunteers to gain hands-on experience in humanitarian development and the Gifts in Kind Program which is dedicated to sending in-kind donations, primarily medical equipment, supplies, and pharmaceuticals, to developing countries to build health infrastructure's capacities and address emergency needs. By joining our department, you'll contribute to meaningful projects that make a real difference in communities around the world, while supporting volunteers in their journey to create lasting change.

 Job Purpose:

The Programs Specialist, as a crucial contributor to the Inspire Volunteer Abroad Program, plays a pivotal role in all its stages, demonstrating a comprehensive understanding of project dynamics. They meticulously prepare for volunteer abroad trips and assist in crafting impactful project designs. This includes a strategic approach to volunteer recruitment, ensuring that the program attracts individuals who align with our mission and values. Additionally, the specialist excels in data management, employing a systematic approach to organize and leverage information for informed decision-making. They also actively participate in volunteer onboarding and training, equipping participants with the necessary knowledge and skills for successful mission execution. The specialist supports fundraising efforts, galvanizing resources to underpin program sustainability. During trip implementation, they ensure seamless operations and foster a conducive environment for volunteers to make a meaningful impact. Post-trip engagement and evaluation are also central to their responsibilities, fostering a culture of continuous improvement. Moreover, the specialist explores innovative avenues for program expansion, including the development of new streams such as Inspire Medical and Internships, enriching the scope and impact of our humanitarian endeavors. Through their dedication and expertise, the Programs Specialist is instrumental in realizing the program's vision of creating positive, lasting change across the globe.

Essential Duties and Responsibilities: 

  • Outreach & Recruitment

    • Develop and implement plans for the selection of volunteers

    • Recruit, energize, and retain volunteers

    • Build relationships with partner organizations

    • Support selected volunteers to meet their fundraising targets

  • Program Management

    • Screen and select locations where the volunteer abroad program can take place

    • Coordinate with various stakeholders to develop a 2-week program in the specific host country of volunteer missions

    • Develop curriculums and training modules for the Inspire program

    • Develop  procedures for the proper running of all activities

    • Search and apply for grants

  • Project Administration 

    • Keep track of all volunteer records, sign-off sheets, and fundraising efforts in IR database and update regularly

    • Managing trip-related documentation, such as waivers, emergency contact information, and trip evaluations.

    • Follow up with all the Inspire mentors after their participation with IRC, collect their feedback, blogs, articles.

  • Volunteer Engagement

    • Create/maintain the database of all the volunteers who participated in IRC's volunteer abroad program.

    • Work with IRC's volunteer specialist to organize events and capacity-building programs for the volunteers

    • Organize and lead community engagement events

  • Trip Management

    • Collaborating with trip leads to plan and execute volunteer trips efficiently.

    • Assisting in administrative tasks related to trip preparation, including coordinating transportation, accommodations, and activity logistics.

    • Providing support to volunteers before, during, and after trips, including answering inquiries, offering guidance, and addressing concerns.

    • Facilitating communication between volunteers, trip leads, and relevant stakeholders to ensure a cohesive and successful trip experience.

    • Remaining flexible and adaptable to take on any additional tasks or responsibilities as assigned by the supervisor.

    • Disclaimer: Please note that while Volunteer Trip Management may be a component of this role, the assignment of specific duties related to this aspect may vary depending on organizational needs and priorities.

Qualifications and Requirements:

  • Bachelor's degree in social science, international development  or related field

  • Strong familiarity and understanding of Project Management 

  • Strong interpersonal and team skills; 

  • Outstanding communication and interpersonal abilities.

  • Excellent organizational and leadership skills.

  • Strong travel experience.

  • Demonstrated capacity to work both in a self-directed manner and collaboratively with other staff and stakeholders; 

  • Experience managing youth development programs and leading volunteer trips.

  • Demonstrated ability to coordinate logistics and work effectively with volunteers.

  • Strong computer skills in word processing, spreadsheet, electronic mail and database systems

  • Demonstrated capacity to work effectively in a wide range of cultural and political settings

  • Be able to work comfortably in a fast-paced environment

  • Excellent problem-solving skills

  • Strong time management and prioritization skills

  • Proficient with Gmail, MS Office suite, Adobe Acrobat

  • Available to work flexible hours, additional as required

  • Fluent in English; Ability to communicate in French and other languages is an asset

  • Must be eligible to work in Canada

  • Please note: this position may require mandatory travels to IR projects worldwide and across Canada.

Hybrid Work Policy:

IRC has a hybrid model where in-office requirements are based on distance from our Burlington headquarters or a regional office. Depending on where you live, this can range from two days a week to one day a month.

Commitment to Accessibility: 

Islamic Relief Canada is committed to providing inclusive employment opportunities. Accommodation requests are invited at all stages of IRC recruitment, hiring, and employment processes. We make every effort to provide reasonable accommodations in a timely manner. If you have any accommodation requests or questions regarding the hiring process, contact us at or

Starting Salary:

$60,000.00Please note: The posted starting salary is intended to provide potential candidates with a general understanding of the compensation associated with the position. The actual salary offered will start at this figure, with adjustments possible based on individual qualifications and other relevant factors.