Manager, Resident Care

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses' Association of Ontario (RNAO) Best Practice Spotlight organization.

You make a positive difference in people's lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

Posting ID: 4615

Department: Social & Community Services

Division: Services For Seniors

Pay Range: $106,295 - $132,865

Job Type: Permanent

Hours of Work: 35 hours per week

Work Location: Post Inn Village Long Term Care Facility - 203 Georgian Drive, Oakville

Employee Group: MMSG

Posting Date: October 21, 2025

Application Deadline: November 4, 2025

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.

If you're enthusiastic about the opportunity to work with Halton Region but don't meet every qualification listed, we still encourage you to apply This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We're always on the lookout for exceptional talent to join our team

This position functions as part of the Home's leadership team and is responsible for the management of all aspects of resident care, including developing and implementing quality programs and services to meet the needs of clients in a manner consistent with the standards of long term care.

• Responsible for the ongoing development of the teams and for providing supervision, leadership, coaching and direction to the nursing and personal care staff of the home in the performance of their duties.
• Act as a role model and contribute to the development of a caring, inclusive, and competent team who is responsible and accountable for direct resident care activities, as outlined in the resident's plan of care and the Regions' Policies and Procedures.
• Assists and supports the planning, development and implementation of quality resident care programs in accordance with the Fixing Long Term Care Act and Regulations, the College of Nurses of Ontario standards, interRAI LTCF, and Services for Seniors Mission, Vision, and Philosophy of Care.
• Supports the management of all aspects of resident care in an empathetic, efficient, and effective manner.
• Supports the development of a resident centered environment with a strong focus on a high level of resident satisfaction and quality of life.
• Develops and maintains positive, proactive partnerships with families to ensure satisfaction with care and services.
• Analyses and evaluates resident care and services to drive improvements.
• Continuously supports the developments, implementations, and evaluation of quality improvement/best practice initiatives participates in the Continuous Quality Improvement Program, including ongoing participation in the Services for Senior's accreditation process.
• Supports the ongoing education of staff, including onboarding and annual mandatory training.
• Takes proactive measures to supports the team to ensure regular attendance through consistent application of the Attendance Management Program and collaboration with scheduling services.
• Conducts performance evaluations and performance management as required.
• Ensures strong fiscal accountability by contributing to the administration of the resident care budget.
• Works with all staff to ensure consistency and service excellence within the home and among the Villages of Halton Homes.
• Participates in Health and Safety activities and as a member of the Home's Joint Health and Safety Committee as required.
• Performs other duties as assigned.

• Currently registered with the College of Nurses of Ontario.
• Diploma in Nursing, Bachelor of Nursing degree or working towards.
• Long Term Care experience at the nursing management level with a solid knowledge and understanding of applicable legislation, including the Fixing Long Term Care Act, and InterRAI-LTCF.
• Proven experience in leading, supporting, and coaching teams to achieve quality resident centred care outcomes.
• Experience in the development, implementation and evaluation of programs to support quality care and leading staff.
• Advanced knowledge of MS Word, Excel, PowerPoint, and Outlook.
• Proficient knowledge of Point Click Care.

Working Condition

• A flexible work schedule is required to respond to the needs of the home, requirement to work every third weekend.
• Travel will be required; incumbent must provide their own transportation.

Employment Condition

• Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment.
• Current (obtained within the past six (6) months) two-step tuberculosis test or Quanti-FERON-TB Gold plus test by the first day of employment.

Important information about your application:

• In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
• Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at extension 7700.
• Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
• We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
• Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
• If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to the delivery of high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions.