Operations Compliance Analyst

Job Title: Operations OPC Analyst

Duration: 12 Months

Location: Montréal QC H3A 2A6

Job Description:

Business Overview:

CIB Americas Operations comprises three operations lines: Global Banking Operations (Middle and Back Offices for Trade Finance, Supply Chain and Credit products), Global Markets Operations (Middle and Back Offices for Fixed Income, Foreign Exchange, Equities and Derivatives products) and Client Engagement & Protection (which includes Client Due Diligence, Client Service and Client Referentials)

CIB Americas Operations - Operations Permanent Control (OPC), within the CIB Americas ITO Chief Conduct and Controls Office (CCCO) is mandated with driving the awareness and application of the following core elements of control and supervision throughout a scope that comprises Global Markets Operations, Global Banking Operations, Client Engagement & Protection, for North America. Specifically,

• Facilitates control governance by evaluating, maintaining and enhancing the Operational Risk Control framework

• Owns the centralized view of the Operational Risk control framework, with responsibility to streamline, secure and deploy the control framework

• Ensure all CIB Operations controls are exhaustively and continuously mapped in the CIB Operations control and risk information application

• Monitors Key Risk Indicators

• Monitors and acts as escalation point for Incidents, Audit Recommendations, and Operational Procedures

• Performs granular and systematic quality assurance control reviews of Level 1 operational procedures, controls and supervisory responsibilities of all CIB Operations teams, Business Continuity Management and Corporate Security

• OPC has a fully segregated reporting line, with no responsibility for operational production

Responsibilities:

• Perform risk self-assessment (analysis of processes, risks and controls mapping, quantification of potential incidents), perform set up of corrective actions and formalize the control plan

• Perform preliminary risk assessment of the operational risk incurred by the new activity and ensure adherence to the applicable policies and procedures

• Participate in the definition and implementation of permanent control plans. Participate in the definition and implementation of an appropriate governance and process to implement an effective follow-up of recommendations assigned to auditees

• Provide analysis and reports based on Key Risk Indicators and results of controls performed by the various controls and process owners

• Contribute to methodology standards and tools, according to Operations Lines specificities and support the implementation of tools

• Conduct sessions on risks and controls, with purposes related to awareness, risk sensitization and knowledge sharing

• Act as an entry point for all second Line of Defense (LoD) requests (reporting, control plans) and contribute to the definition of a common action plan

Minimum Qualifications:

• Capacity for analysis, research and synthesis of causal patterns across disparate businesses, functions and geographies

• Exceptional communication skills

• Change agent with exemplary attitude: - innovative, enthusiastic, rigorous, execution oriented

• Organized and adept at managing competing deliverables

• Ethical and control oriented

• Strong team skills but comfortable working independently with clear directives

• Excellent desktop skills – including Excel, Word, PowerPoint and SharePoint

• A minimum of 1+ year of experience in a similar role

Preferred Qualifications:

A minimum of 3+ years of experience in a similar role (Financial Services, with a Finance, Risk, Operations, Audit and or Business Management background). Experience in Capital Markets is an asset

• University degree or equivalent required Finance, Business, Risk, Audit or similar

• Good knowledge of banking operational products, process flows and controls