Sr. Salesforce Engineer

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

COMPENSATION

$100,000 - $115,000

JOB SUMMARY

Drives effective delivery of product/platform needs through developing high-quality software and technical solutions. Fluent in Salesforce Sales and Service Cloud architecture and coaches junior developers to promote a flexible mindset and develop technical competence.

RESPONSIBILITIES

• Advanced proficiency in Salesforce development tools, such as Flows, Apex, Visualforce, Lightning (Aura) components, and Lightning web components
• Integrate Salesforce with external systems using APIs (REST/SOAP).
• Conduct code/Configuration reviews and enforce Salesforce development standards and best practices.
• Monitor and troubleshoot issues within Salesforce environments (production bugs) and provide resolution in a timely manner.
• Document technical solutions, processes, and troubleshooting steps for internal reference.
• In-depth knowledge of Salesforce architecture, data models, and best practices
• Transform functional requirements into high-quality Salesforce solutions
• Proven ability to design and implement scalable, efficient Salesforce solutions
• Strategic thinking and ability to align Salesforce solutions with overall business objectives
• Researches and analyzes industry trends and benchmarking information as they apply to Salesforce platform
• A track record of successful Salesforce project implementations and a portfolio of completed projects
• A track record of successful CRMA implementations
• Participates actively in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on vision and value delivery
• Identifies risks and their potential outcomes and proposes possible solutions to meet business objectives.
• Presents results and/or demos with appropriate complexity for different audiences.

MANDATORY EXPERIENCE

• Bachelor's degree in CS or 5-8 years of relevant developer experience
• 4-5 years of experience in developing high performance and highly scalable Salesforce applications in an agile environment
• Strong understanding of Scrum, Lean, XP, Kanban and other agile development frameworks
• Proven experience managing design and delivery of medium to high complexity products
• Sound knowledge of emerging web and mobile technologies - Enterprise cloud/SaaS platforms especially CRM/Salesforce

PREFERRED EXPERIENCE

• 5+ years of Salesforce hands-on development experience, preferably in both Salesforce Sales Cloud and Service Cloud
• CRM Analytics Experience is highly preferred
• Customize and optimize key Service Cloud features, such as Case Management, Service Console, Knowledge Articles, Flows and Omni-Channel routing.
• Strong Salesforce Lightning knowledge/experience and understanding of constraints of the platform
• Salesforce Certifications: Admin, Advanced Admin, Platform App Builder or Platform Developer I, Consultant (Sales and/ or Service)

COMPETENCIES

• Understands and implements code quality best practices, and can support others on their team in these practices
• Develops effective unit tests and implements integration and end-to-end testing.
• Able to support a wide variety of release management processes: planning, scheduling, and controlling software through different phases and environments, including versioning, branching, merging, testing, and deploying software releases
• Proficiency with DevOps tools and concepts, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring
• Possesses skills, experience, and proficiency with Agile practices (e.g. Lean, XP, Scrum, Kanban) and leverages these to improve processes, estimation, etc.
• Strong experience building and deploying applications on a cloud platform such as AWS
• Researches the answers to questions independently, improves work skills, and identifies key growth areas and topics of interest for the team. Provides learning recommendations to team members that target professional growth. Directly supports team strategies and processes for continuous learning (e.g. feedback processes, team development efforts)
• Directly communicates with key business and technical stakeholders across multiple channels: meetings and discussions, demos and presentations, written communication, etc. s
• Works and collaborates effectively within a product team and connects with other teams and team members in and outside of the product family as needed.
• AWS/Azure/GCP Certified Developer and DevOps Engineer is a big plus