AG Service Manager

2 weeks ago

Barrhead AB TN H, Canada KNM Sales & Service Full time

Position Summary

The Service Manager oversees all Service Department operations to ensure excellent customer satisfaction, efficient workflow, safety compliance, and departmental profitability. This role requires strong leadership, organization, and communication, working closely with all dealership departments.

Key Responsibilities

Service Operations & Customer Satisfaction

  • Schedule and assign service work to ensure quality, efficiency, and timely completion
  • Communicate repair needs, timelines, and cost estimates clearly to customers
  • Resolve customer concerns professionally and promptly
  • Ensure all customer, internal, and warranty work orders are completed accurately and profitably

Leadership & Team Development

  • Hire, train, mentor, and support service technicians and department staff
  • Coordinate ongoing technical training and lead department meetings
  • Monitor productivity, recovery rates, and employee performance
  • Foster a positive, respectful, and team-oriented work environment

Financial, Facility & Compliance Oversight

  • Prepare and manage the Service Department budget and control expenses
  • Maintain a clean, safe, and professional shop and yard
  • Ensure equipment is properly serviced and ready for sale or demo
  • Work closely with Parts and Sales to support efficient operations
  • Ensure compliance with OH&S, WCB, WHMIS, and labour regulations

Qualifications & Skills

  • Proven leadership and people-management experience
  • Strong organizational, scheduling, and customer service skills
  • Financial and budget management experience
  • Ability to coach, motivate, and develop a diverse team
  • Agricultural or heavy equipment service experience preferred

Apply by sending your resume to:

Debbie Miller, Assistant General Manager -

Or apply in person at KNM Sales & Service Ltd Street, Barrhead, AB

Job Type: Full-time

Pay: $30.00-$45.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Paid time off
  • Tuition reimbursement

Ability to commute/relocate:

  • Barrhead, AB T7N 1H3: reliably commute or plan to relocate before starting work (required)

Experience:

  • management: 3 years (preferred)

Work Location: In person

  • AG Equipment Mechanic

    2 weeks ago

    Barrhead, Canada KNM Sales & Service Full time

    To fulfill KNM Sales & Service's vision "Where Service Comes First" we are looking for a Full-Time Service Technician to join our fast-past, energetic dealership located in Barrhead, ABThis Position will install: Performing basic diagnostics, service repairs & maintenance work on customer and/or Dealer owned Agricultural and turf equipment.Under the...

  • Agricultural Service Technician 3rd year or higher

    4 days ago

    Barrhead, Canada Horizon Ag & Turf Full time

    ←Back to all jobs at Horizon Ag & Turf /Martin Motor SportsAgricultural Service Technician 3rd year or higherCompany: Horizon Ag & TurfLocation: BarrheadAgricultural Service Technician 3rd year or higherWage range $25.00-$49.00 depending on experienceWage should never hold you back from joining our team. For the right candidate with the right experience,...

  • Agricultural Service Technician 3rd year or higher

    2 weeks ago

    Barrhead, Canada Horizon Ag & Turf Full time

    Company: Horizon Ag & TurfLocation: BarrheadAgricultural Service Technician 3rd year or higherWage range $25.00-$49.00 depending on experienceWage should never hold you back from joining our team. For the right candidate with the right experience, skills, and specializations, were ready to match or exceed expectations. We're proud to offer competitive wages...

  • Service Manager

    2 weeks ago

    Red Deer County, AB TS K, Canada FUTURE AG INC Full time

    FUTURE AG INC., the CASE IH Equipment Dealer in Red Deer is seeking an individual to lead our Service department as the Service Manager.At Future Ag we believe the key to success for all our employees resides in a culture of teamwork, fun, accountability, personal growth and goal attainment. As the Service Manager you will be leading a team with varying...

  • Support Services Manager

    15 hours ago

    Barrhead, Canada Aramark Full time

    Aramark Canada is looking for Support Services Manager who will be responsible for the full operation of foodservices, housekeeping, and resident laundry in a multi service environment that includes Long Term Care, Daily Assisted Living. **Responsibilities**: The Support Services Manager is responsible for the food and facilities contract and its financial...

  • Service Technician 3rd year or Higher

    2 weeks ago

    Lloydminster, AB, Canada Horizon Ag & Turf Full time

    Company: Horizon Ag & TurfLocation: Lloydminster, ABPosition: Service Technician 3rd year or higherJoin Our Team – Consistent Hours, Great Pay, and Time for What Matters MostLooking for a role that respects your time and rewards your effort? We offer a steady 8–5 schedule with occasional weekends during harvest season when some weekend work may be...

  • Service Technician 3rd year or Higher

    5 days ago

    Lloydminster, AB, Canada Horizon Ag & Turf Full time

    ←Back to all jobs at Horizon Ag & Turf /Martin Motor SportsService Technician 3rd year or HigherCompany:Horizon Ag & TurfLocation: Lloydminster, ABPosition:Service Technician 3rd year or higherJoin OurTeam – Consistent Hours, Great Pay, and Time for What Matters Most Looking fora role that respects your time and rewards your effort? We offer...

  • Parts Manager

    2 weeks ago

    Falher, AB, Canada Horizon Ag & Turf Full time

    Team up with the Best People and the Best productsCompany: Horizon Ag & TurfLocation: Falher, AlbertaPosition: Parts ManagerWage: Base Salary between $72K to $84K plus Quarterly and Annual Incentive Bonuses, Signing Bonus available for the right experience and technical skills. Additional financial supports such a relocation assistance and incentives may be...

  • distillery manager

    6 hours ago

    Barrhead, AB TN A, Canada West of the 5th Distillery Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 60 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsor equivalent experienceWork settingFast moving consumer goods (FMCG)Rural areaWilling to relocateRelocation costs covered by employerTasksDevelop production schedules and duty assignments to...

  • Ag Retail Manager

    3 weeks ago

    Lloydminster, AB, Canada Co-op Full time

    The Lloydminster Co-op Lashburn Agro is currently recruiting for an Agro Manager.Reporting directly to the Agro Division Manager, the Lashburn Agro Manager is accountable for the organization, co-ordination and direction of the Agro Centre.Essential Functions of the Job:Under the direction of the Agro Division Manager, the Agro Manager will help support the...