Manager, GTM Data Science

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. 

As the Manager, GTM Data Science & Engineering at 7shifts, you'll lead a small team responsible for deeply understanding our market and our customers: mapping every restaurant in North America, scoring them against our ICP, detecting holding company relationships, identifying pain signals from external sources, and pushing that intelligence into Salesforce to drive action. The goal is simple; Sales, Marketing & Partnerships should never wonder who to prioritize or what to say.

This is a player-coach role. You'll write code, build models, and architect pipelines alongside your team. You'll also partner closely with PMM, Rev Ops, GTM Ops & Data to operationalize insights and develop hypotheses and experiments to improve performance. The work directly influences pipeline, conversion, and expansion revenue.

What you'll do:

• Build and own the market intelligence layer. scraping external sources, enriching data with LLMs, mapping TAM/whitespace, and detecting restaurant group relationships that surface expansion opportunities
• Design and deploy predictive models: ICP scoring at trial signup, lead prioritization, and propensity models for conversion and expansion
• Push enriched data and scores into Salesforce to trigger workflows, automate outbound based on pain signals, and personalize campaigns at scale
• Partner with across the GTM org to help bring these findings and insights into workflows to improve performance
• Manage a team of 2-3 GTM data engineers/scientists. Set the technical roadmap, prioritize based on business impact, and ensure quality in code and model validation
• Partner with the data team to ensure effective infrastructure, tables and accessibility for the GTM teams

What you bring:

• Strong SQL and Python; experience building and deploying production data pipelines
• Hands-on with modern data stack (Snowflake, dbt, Airflow) and Salesforce/Marketing Automation platforms
• Experience building predictive models (machine learning, etc) lead scoring, propensity, segmentation
• Familiarity with LLMs/AI tooling for data enrichment, scraping, and automation
• Deep understanding of B2B SaaS GTM motions: how trials convert, outbound works, and expansion happens
• Track record managing technical ICs; operates autonomously from ambiguity to shipped solutions
• Strong communicator who can partner across GTM teams + data teams

Our commitment to our Shifties:

• Opportunity: Our product is evolving in exciting ways, and we're focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you're honing your craft or exploring new paths, you'll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
• Challenge: We're tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You'll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
• Culture: We're proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
• Equity: We're a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
• Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you'll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
• Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our '90 Day Shift' program lets Shift work from (almost) anywhere because who wouldn't want to trade their desk for a beach view once in a while?
• Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We're serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within. 

We know you might not check every box, and that's okay. If you're excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we'd love to hear from you. We're building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team  

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