Customer Experience Associate

6 days ago

Winnipeg, Manitoba, Canada Scotiabank Full time $45,000 - $60,000 per year

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

  • Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers' needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We'd love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What's in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Location(s): Canada : Manitoba : Winnipeg

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

  • Customer Experience Associate

    2 weeks ago

    Winnipeg, Manitoba, Canada TD Full time $22 - $27

    Work Location:Winnipeg, Manitoba, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:$ $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada eCom Customer Care Full time $40,000 - $55,000 per year

    We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.CSRs are responsible to:Efficiently and effectively manage high customer call volumes.Identify and address customer needs, providing solutions and...

  • Customer Service Associate

    1 week ago

    Winnipeg, Manitoba, Canada Value Village Full time $35,000 - $55,000 per year

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Customer Service Associate

    7 days ago

    Winnipeg, Manitoba, Canada Value Village Full time $35,000 - $55,000 per year

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Customer Service Associate

    3 days ago

    Winnipeg, Manitoba, Canada Value Village Full time $35,000 - $50,000 per year

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Customer Service Associate

    1 day ago

    Winnipeg, Manitoba, Canada Value Village Full time $35,000 - $45,000 per year

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Customer Service Desk Associate

    2 weeks ago

    Winnipeg, Manitoba, Canada Walmart Full time $35,000 - $45,000 per year

    Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...

  • Customer Service Associate II

    2 weeks ago

    Winnipeg, Manitoba, Canada Dollar Tree Full time US$11

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role at Dollar Tree:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your...

  • Customer Service Associate II

    2 weeks ago

    Winnipeg, Manitoba, Canada Dollar Tree Full time US$11

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role at Dollar Tree:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your...

  • Full Time Customer Care Associate

    7 days ago

    Winnipeg, Manitoba, Canada Leon's Full time $40,000 - $55,000 per year

    Overview LOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA'S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE'S NO LIMIT TO WHERE YOU CAN GO Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These...