Director, Retail Store Operations

1 week ago

Victoria, British Columbia, Canada Rogers' Chocolates Ltd. Full time

Do you have a strong and proven background in retail sales and customer service and are looking for a new opportunity? Come join our great team at Rogers' Chocolates Ltd. (RCL) in building and maintaining strong relationships with our customers of Canada's oldest, and best, confectionery and chocolate products

Reporting to the CEO, this position is responsible for planning, organizing and directing the business activities of the organization's retail stores on Vancouver Island and in the Lower Mainland.

The ideal candidate has strong interpersonal skills as well as business acumen and good judgment and is looking to join a company with a product they are proud of. Along with the rest of the retail operations team, you will represent the company with a strong sales focus and strive for the highest level of customer satisfaction.

Key Responsibilities include:

  • Works in conjunction with other members of the RCL team to develop the company's Retail Business Plan for RCL retail stores and products, including budget target strategies and action plans.
  • Coordinates ongoing campaigns and development of retail store product sales programs within budgeted guidelines.
  • Recommends changes in structure and organization of retail store resources to ensure effective fulfillment of objectives assigned and to provide flexibility to move swiftly in relation to market needs and opportunities.
  • Consistently execute quality inventory practices with receiving, restocking, transfers, and managing inventory discrepancies.
  • Manages RCL brand performance in conjunction with RCL team.
  • Manages multiple stores effectively, including staff scheduling.
  • Demonstrates thorough product knowledge.
  • Builds effective teams.
  • Evaluating, hiring and termination of personnel.
  • Development of retail store programs and training of personnel.
  • Identifies store performance challenges and recommend well defined solutions.
  • Develops & executes in-store merchandising, display and design.
  • Achieves established department objectives.
  • Assist Store leaders in training, coaching and development, customer service standards, standard operating procedures and impeccable visual standards.
  • Traveling your region to ensure our stores are set up for and realizing success. (25% travel commitment)

Education and/or Experience:

  • Bachelor's degree in business (retail management and marketing) or equivalent retail experience.
  • 3-5 years of related management experience.
  • Proficient in Excel, Word, Outlook, and Power Point.
  • English fluency.
  • Excellent verbal and written communication skills.
  • Proven leadership and organizational skills and ability to engage and motivate teams.

Benefits:

  • Dental care
  • Life insurance
  • Vision care
  • Store discount

Please send over your resume and cover letter, we look forward to hearing from you. Applicants who present an equivalent combination of qualifications and experience will be considered and are encouraged to apply.

Job Types: Full-time, Permanent

Pay: $75,000.00-$95,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount
  • Vision care

Work Location: In person

  • Retail Store Associate

    3 days ago

    Victoria, British Columbia, Canada SaversValue Village Full time

    Job Title: Retail Store Associate Pay: 17.85$-18.81$ Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Retail Store Manager in Training

    2 weeks ago

    Victoria, British Columbia, Canada The Pittsburgh Paints Company Full time

    Job DetailsDescriptionDukux is hiring a Full-Time Store Manager in Training – Opportunity to Build Your Career.Great Pay Plus Full-Time BenefitsThis position is for the day shift with typical store hours between Monday – Friday, 7 AM to 6 PM, Saturday, 8 AM to 4 PM, and 10 AM to 4 PM on Sunday.Dulux,a division of The Pittsburgh Paints Company, is hiring...

  • Retail Store Coordinator Full Time Marshalls

    1 week ago

    Victoria, British Columbia, Canada TJX Canada – Winners, Marshalls, HomeSense Full time

    MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Cosmetic Merchandiser

    4 days ago

    Victoria, British Columbia, Canada Match Retail Full time

    OverviewJoin Our Merchandising Team at Match RetailWho We AreAt Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We're a certified Great Place to Work, and we're growing fast—now's your chance to join usAbout the RoleMatch Retail is a leading provider of essential merchandising services...

  • Retail Store Associate Part Time Marshalls

    1 week ago

    Victoria, British Columbia, Canada The TJX Companies, Inc. Full time $18 - $22

    MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Retail Store Associate Part Time Marshalls

    5 days ago

    Victoria, British Columbia, Canada TJX Canada – Winners, Marshalls, HomeSense Full time

    MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Retail Store Associate Part Time Marshalls

    1 week ago

    Victoria, British Columbia, Canada TJX Canada – Winners, Marshalls, HomeSense Full time

    MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Retail Store Associate Full Time Homesense

    1 week ago

    Victoria, British Columbia, Canada The TJX Companies, Inc. Full time $18 - $22

    HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Retail Store Associate Full Time Homesense

    1 week ago

    Victoria, British Columbia, Canada TJX Canada – Winners, Marshalls, HomeSense Full time

    HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • Assistant Retail Manager

    2 weeks ago

    Victoria, British Columbia, Canada Best Buy Full time

    You'll love it here We are hiring immediately for an assistant retail manager, which we call an assistant store leader. As an assistant retail manager, you will lead and coach a team of sales advisors and work together to create an amazing customer experience.Join us and grow your career with our retail team as an assistant retail manager.What you'll...