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Overhead Crane Service Foreman

10 hours ago

Saskatoon, Saskatchewan, Canada Kristian Electric Ltd. Full time

Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always excited to welcome passionate, hard-working individuals to our growing company – your growth and development is the sum of our success

Job Description

Position: Service Department Foreman, Specializing in Overhead Cranes

Location: Saskatoon

Role Summary

· As the Service Department Foreman, Cranes, you will be responsible for managing and coordinating crane service jobs with technicians and customers, be a primary contact for all service and crane parts inquiries, scheduling of maintenance inspections, service writing, and lead the crane service team regarding all aspects of employee engagement and evaluations, safety training, and other administrative/clerical duties.

Education:

· High School Diploma or GED equivalent

· University degree or college diploma is an asset

Experience:

· 3-5 years of management or supervisory experience, preferably in a shop environment

· Overhead crane service and parts experience required

· Scheduling experience an asset

Responsibilities:

· Coordinate and schedule crane service technicians for service calls and jobs

· Organize parts required for servicing and requests from technicians, procurement of materials, and the order desk

· Schedule and track crane maintenance inspections

· Communicating with customers concerning work in progress, acquiring PO numbers, resolving problems and warranties.

· Manage service inquiries – calls, e-mails, walk-ins, etc.

· Prepare and submit quotes to customers

· Prepare purchase orders for parts to complete jobs

· Ability to source parts from multiple vendors

· Complete all service writing tasks

· Collaborate with sales team for service jobs and projects as required – preparing quotes, recommending vendors, briefing, and scheduling technicians, customer service

· Maintaining monthly reports – work hours, vendor invoices, serial numbers, customer service evaluations, parts and job management, inspections, warranty claims, etc.

· Retrieve any required legal and engineering documentation

· Participate in workplace OH & S policies and conduct safety/toolbox meetings

· Other managerial/administrative tasks:

o Delegate tasks to technicians

o Assist safety in maintaining up-to-date training for technicians

o Sign off on scheduling/vacation requests appropriately for direct reports

o Evaluate and provide regular feedback for technicians

o Work with crane operator trainer when needed for projects/jobs

Core Competencies:

· Possesses a deep understanding of cranes, hoists, parts, tools, and required services for maintenance, installations, and inspections

· Exhibits a collaborative leadership style – builds team spirit and loyalty; provides leadership in influencing and leveraging business partners (internal/external) to achieving the right balance; the ability to prioritize and delegate.

· Fosters high-level accountability through fairness and a proactive performance management system – holds self and others accountable through meetings and commitments, provides frequent constructive feedback, has a player/coach mindset

· Inspires others to build strong customer relationships and deliver customer-centric solutions

· Safety oriented

· Integrity, vision, positivity, motivation, enthusiasm, and passion

· Excellent communication, problem solving, mediating, presentation, listening, and negotiating skills

· Reliable and influences others to also be reliable, punctual, and have good attendance

· Ability to interact with clients, business associates, and co-workers in a courteous and professional manner

· Attention to details

· Ability to handle stress in a positive manner

· Ability to work in a fast-paced work environment

· Ability to function as part of a team and to request and accept direction as required

Why join the Kristian Electric team

We are excited to grow - hopefully, you can grow with us

What We Offer:

· Competitive wages

· Health & Dental benefits

· Company pension plan

· Friendly work environment

Kristian Electric Ltd.

710 – 46 Street East, Saskatoon, SK

Hours of operation are 8:00 am to 4:30 pm, Monday to Friday. Some overtime may be required