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Assistant Executive Director

2 weeks ago

Ottawa, Ontario, Canada Extendicare Full time

Job Description
Reporting to the Executive Director, the Assistant Executive Director is responsible for the support of overall management and operations of the Long-Term Care home. In this role the focus will be on achieving optimum standards of service, care and value to our residents within profit objectives and in a manner consistent with regulatory requirements and Extendicare Mission and values.

Key Responsibilities

  • Maintain efficient operations within prescribed budgetary parameters;
  • Assist in the home's operations to ensure full compliance with expenditures related to funding streams.
  • Assist in the maintenance of operations following compliance with authorities having jurisdiction and consistency with Extendicare policies and procedures;
  • Support and promote a culture of customer service;
  • Participate in the development of the home's annual operating and capital budgets and ensure conformance to approved budgets on an ongoing basis;
  • Ensure staff maintain professional competencies and current knowledge of appropriate policies, procedures and regulatory requirements;
  • Collaborate with the Executive Director to select, orient and train new hires; Work in a position of trust with vulnerable adults (residents);
  • Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare Code of Conduct;
  • Complete other duties as assigned.

Required Education, Credentials And Experience

  • A university degree in Health, Gerontology, Business, Marketing or Social Services
  • LTC Administrator Certification (where applicable)
  • Minimum of five (5) years' relevant health management experience including

budgeting, operating statement analysis, labor relations and a thorough awareness of applicable legislation governing LTC operations

  • Demonstrated ability to lead and engage a sizeable multidisciplinary team, in a

unionized environment

  • Working understanding of business planning processes and utilization of Key

Performance Indicators (KPI) to drive business success and achievement of

strategies

  • Experience in risk management activities and demonstrated knowledge of continuous quality improvement processes
  • Passion to promote a person-centered care philosophy and work with seniors
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Core Competencies (included for posting only)

  • Financial Acumen
  • Industry/Regulatory Knowledge
  • Business Acumen
  • Relationship Management
  • People Management
  • Customer Service
  • Change Management

Attributes of an Effective Leader

  • Strategy Development: Understands the organization's strategy and sets priorities to make it happen
  • Self-Motivated and Results Driven: Takes ownership and holds themselves and

others responsible for delivering high-quality, timely, and cost-effective results

  • Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence
  • Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect
  • Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate
  • Builds High Performing Teams: Builds the capability of individuals and teams

through continuous feedback, coaching, and a commitment to learning and

development

  • Data Analytics & Continuous Improvement: Uses data to identify and measure

performance and develop solutions to motivate improvement.

What Extendicare Has To Offer
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

  • Continuous mentorship, support for life-long learning and growth opportunities
  • Opportunities for advancement and career growth within the organization
  • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
  • Employee Family Assistance Program.
  • Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada.

Through our network of 123 owned and operated long-term care homes, as well as our home health care operations serving more than 10,000 patients annually, we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of 22,000 individuals are united by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care and support, they need to live their best lives.

Time Type
Full time

When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.