Warehouse Operations Associate

2 days ago

Stratford, Ontario, Canada Rideau Supply Full time $35,000 - $45,000 per year

Position Overview:

Rideau Supply is currently seeking a motivated and dependable Warehouse Associate to join our Stratford Warehouse team. This role involves key warehouse functions such as picking and packing orders, loading and unloading trucks, and ensuring the warehouse operates in a safe, clean, and efficient manner.

However, this is more than just a warehouse position. The ideal candidate will be someone looking to grow within the company. This role offers a clear development path into a Continuous Improvement position, where you will gain the knowledge and experience needed to help lead operations across multiple locations.

What You'll Learn:

As part of your development, you will receive hands-on training in:

  • Warehouse Operations Management
  • Building and optimizing delivery routes
  • Using Samsara to manage and direct drivers, monitor vehicle performance, and ensure delivery efficiency
  • Customer service: dealing directly with customers to resolve issues and ensure satisfaction
  • Health & Safety protocols: understanding the requirements and responsibilities necessary to help lead a branch safely and effectively
  • Branch leadership support: stepping in to assist or lead warehouse operations when required, including at other locations

This role will also require occasional travel, including extended stays at other Rideau Supply locations, to assist with operations and support continuous improvement initiatives across the organization.

Key Responsibilities:

  • Pick, pack, inspect, and verify incoming and outgoing shipments
  • Reject damaged goods and ensure proper documentation is completed
  • Load and unload materials using lifting devices such as forklifts and hoists
  • Secure loads in compliance with all safety guidelines
  • Maintain a clean, organized, and safe work environment
  • Tag, label, and store inventory in correct locations
  • Compile, verify, and process shipping/receiving paperwork
  • Report inventory discrepancies to warehouse management
  • Provide feedback on operational, mechanical, or delivery issues
  • Adhere strictly to all health and safety procedures and use appropriate PPE
  • Learn and assist with building delivery routes and managing drivers using Samsara
  • Interact professionally with customers to resolve issues or coordinate deliveries

Qualifications:

  • High school diploma, GED, or equivalent work experience
  • Ability to lift up to 50 lbs regularly
  • Strong attention to detail and problem-solving skills
  • Willingness and ability to travel and work at other locations as needed
  • Interest in operations, logistics, and continuous improvement
  • Excellent communication skills for working with team members, drivers, and customers
  • Forklift experience or certification (or willingness to obtain)

Growth Opportunity:

This role is designed for someone looking to move beyond traditional warehouse duties and grow into a leadership or Continuous Improvement role. You'll gain the experience, skills, and confidence needed to support — and potentially lead — operations at a Rideau Supply branch.

Rideau Supply is an equal opportunity employer and welcomes all applicants. Applicants requiring accommodation during the selection process are encouraged to contact Human Resources.

Job Types: Full-time, Permanent

Pay: From $22.75 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Stratford, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • warehouse: 1 year (preferred)

Work Location: In person

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