Communications Manager

1 week ago

Richmond, British Columbia, Canada London Drugs Limited Full time

Not just a job…
a community
a partnership
a team

At London Drugs, we're more than just a retail brand—we're a trusted part of the community. We're looking for a strategic and creative Communications Manager to lead brand storytelling, elevate our reputation, and drive engagement across multiple channels. If you thrive in fast-paced environments, love building relationships, and have a passion for impactful communication, this is your opportunity to make a difference.   Why Join Us?
  • Be part of a collaborative, purpose-driven team.
  • Lead high-profile campaigns and events that shape public perception.
  • Competitive salary and comprehensive benefits.
  • Opportunities for growth and professional development.
  • A culture that values innovation, inclusion, and excellence.
What You'll Do
  • Develop and execute integrated communications strategies aligned with business goals.
  • Lead MRPR planning for brand and category-level messaging to build trust and engagement.
  • Manage PR agency relationships and optimize scope of work for maximum ROI.
  • Oversee major marketing-led events including our Annual Partnership Conference, Store Grand Openings, Media/influencer events.
  • Support crisis communications and digital content monitoring for issues management.
  • Train and Coach internal spokespeople in media relations.
  • Oversee brand sponsorships and identify new opportunities.
  • Monitor media and social channels to protect and enhance brand reputation.
  • Lead media monitoring and reporting, identifying risks and opportunities proactively.
  • Provide leadership and mentorship to team members, ensuring performance and development goals are met.
What You Bring Skills & Abilities
  • Exceptional communication skills.
  • Strong writing and editing for all forms of content, including short and long form.
  • Strong project management and budgeting capabilities.
  • Strategic thinker with sound judgment and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Resilience and composure in high-stakes situations including crisis management.
  • Proven ability to build relationships with media, government, vendors, and agencies.
  • Highly resilient, proactive and consistently showing initiative to take action.
  • Skilled in building consensus while driving team performance, and leading through influence.
Education & Experience
  • Bachelor's degree in Journalism, Public Relations, Marketing, Communications, or equivalent experience.
  • Prior Communications management in the retail industry an asset.
  • Experienced in managing the full cycle of publication development—from independent research and stakeholder interviews to content presentation and collaboration with authors, designers, and marketing teams.
  • Experience producing large scale events including stage development with an in-depth knowledge of current technology, local unions and related roles and procedures.
  • Creative thinker with previous experience in writing, editing and proofreading, as well as interviewing subject matter experts and members of the public in order to develop compelling stories.
  • Proficiency in Microsoft Office and media/social media monitoring tools (e.g., Meltwater).
  • Portfolio of writing and project samples demonstrating strategic impact.
At London Drugs, we're committed to your growth and well-being. We offer:
  • Career Advancement – We promote from within, giving you real opportunities to grow
  • Competitive Compensation – Salaries aligned with your experience and contributions
  • Comprehensive Benefits – Medical, dental, vision, and prescription coverage for you and your family
  • Employee Discounts – Sharing our success 
  • Recognition Programs – Tangible rewards for great work
  • Company-matched RRSPs  - to help secure your future
  • Continuous Learning – Access to in-house training and education programs
  • Supportive Resources – Free, confidential counseling through our Employee Family Assistance Program
  • Community Involvement – Be part of initiatives that give back to the communities we serve
This position is primarily office-based, with the potential to work remotely for 2 out of every 10 working days. 

Apply today and help shape the voice of one of Canada's most trusted retail brands.   London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce.  We are committed to building a company that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better our work will be.    
   
We will provide accommodations during the recruitment process upon request.
   
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
   
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
   
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust. If you are a well-organized, self-motivated, individual who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel 

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