PSW Team Lead – Home Care
6 days ago
PSW Team Lead – A Career With Purpose and Heart
YOU LOVE COMING TO WORK. GROW AND DEVELOP WITH US, DOING WHAT YOU LOVE.
Happier Aging Philosophy
At Nurse Next Door, aging is something to celebrate. That's what we call Happier Aging. We help seniors rediscover what they love doing, and we bring that same philosophy to our team culture. Happier Aging starts with you.
About the Role: PSW Team Lead
We're looking for an experienced and passionate Personal Support Worker who's ready to step into leadership. As a PSW Team Lead, you'll split your time between providing care and mentoring your fellow caregivers. You'll play a key role in ensuring the quality, consistency, and compassion of care delivered to our clients across Mississauga.
What We Offer:
- Nurse Next Door People Promise: You'll love coming to work
- Flexible scheduling
- Health Spending Account (after 3-month probation)
- Paid mileage between clients
- Leadership development & mentorship opportunities
- Paid onboarding, shadow shifts, and training
- Opportunity to grow your caregiving career into leadership
- 24/7 live support from management
- Regular coaching and leadership check-ins
- You're never alone — we've got your back
Responsibilities & Duties:
Leadership (40% of time):
- Support onboarding and shadowing for new Caregivers
- Conduct in-home First Visits to ensure quality standards
- Mentor caregivers in the field and provide on-the-spot coaching
- Act as a go-to resource for PSW peers
- Help monitor and maintain care quality, safety and consistency
- Provide feedback to the office team on scheduling, client fit, and training needs
- Collaborate with the Care Designer and Scheduler on urgent and complex care requests
Caregiving (60% of time):
- Assist clients with ADLs (Activities of Daily Living) including personal care
- Provide companionship, light housekeeping, meal prep, mobility support
- Execute the Care Plan as outlined by the Care Designer
- Document care activities and observations accurately
- Always prioritize safety, dignity, and a positive client experience
Requirements:
- 5+ years of Canadian caregiving experience
- Fluent in English (written and verbal)
- Valid G-class driver's license and access to a reliable vehicle
- Willing to travel across Mississauga
- Available for a minimum of 15 hours per week including weekends or evenings
- Clear Criminal Record Check with Vulnerable Sector
- Up-to-date TB test
- Minimum of 2 COVID-19 vaccinations
Bonus if you:
- Have prior mentoring, coaching, or leadership experience
- Are passionate about continuous improvement and learning
- Have strong communication and conflict-resolution skills
- Are excited by the idea of making lives better — for both clients and fellow Caregivers
Here's to Making Lives Better
At Nurse Next Door, we admire people. We support our clients in doing what they love — and we do the same for our team. This is your chance to help lead a team of caregivers, be a part of a premium care brand, and redefine aging.
Apply now and help us paint the town pink.
Nurse Next Door is an Equal Opportunity Employer committed to diversity and inclusion. Requests for accommodation can be made at any stage of the recruitment process.
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