QA Lead

7 days ago

Vancouver, British Columbia, Canada Suger Full time $85,000 - $120,000 per year
About Us
Suger is a revenue platform that helps our customers grow on the fastest-growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to quote-to-cash and billing processes. We're working with over 200 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. 
This role is ideal for someone who's strong technically and enjoys being hands-on while also shaping the long-term QA function. You'll design our testing approach, implement automation, improve processes, and ensure smooth, high-quality releases across our platform and integrations.
This is a hybrid position, requiring 4 days in the office.
We are a Series A startup, funded by top-tier investors, including Threshold VC, Craft Ventures, Intel Capital, and Y Combinator. What You'll Do
  • Own the QA strategy across manual, automated, regression, and integration testing.
  • Contribute to hands-on testing and the design, development, and maintenance of test automation frameworks, infrastructure, and tools.
  • Develop and execute test plans for new features, APIs, and end-to-end workflows.
  • Embed QA into development cycles, ensuring clear requirements, acceptance criteria, and release readiness.
  • Build and maintain test frameworks that scale with our product and engineering growth.
  • Triage and validate issues in collaboration with Engineering and Support.
  • Monitor quality metrics and drive continuous improvement in test coverage, defect trends, and release stability.
  • Mentor teammates and help shape the future QA team as we grow.
What You Need
  • 5+ years of QA experience in SaaS, ideally with API-driven or integration-heavy products.
  • Strong hands-on skills with manual and automated testing.
  • Solid understanding of CI/CD pipelines, Git, and modern engineering workflows.
  • Experience testing APIs, microservices, data flows, and end-to-end product use cases.
  • Ability to write clear test cases, document defects well, and communicate findings concisely.
  • Practical judgment - balancing speed with quality in a startup environment.
  • Experience setting up or maturing QA processes is a plus.
  • Previous exposure to marketplace, billing, or fintech systems is a bonus but not required.
Why Join Us
  • Salary: $85,000 - $120,000 CAD/year.
  • Work alongside a top-notch team with experience at companies like Google, Meta, Salesforce, Pave, Motive, and Square.
  • Own a major pillar of our go-to-market strategy from day one - with the autonomy to build what you think is right.
  • Competitive compensation and equity plan.
  • Full healthcare benefits - extended health care, dental, vision, and life insurance.
  • Fast-moving, flat org structure with real product-market fit and big ambitions.

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