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Sales Supervisor
2 weeks ago
Not just a job…
a community
a partnership
a team
You'll experience them all at London Drugs. As one of Canada's fastest growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team We currently have opportunities for:
Sales Supervisor – London Drugs
Employer name: London Drugs
Title of position: Sales Supervisor (Full Time)
Terms of employment: This is a permanent, full-time position (40 hours per week). Ability to work flexible day and evening shifts scheduled Monday to Sunday is mandatory.
Starting Salary: $23.98 per hour, plus potential for bonus based on individual performance.
Benefits: Extended Health, Dental Plan, Prescription drug, Vision coverage, Life Insurance, Accidental Death, Short Term and Long-Term Disability, Relocation expenses, Participation in corporate RRSP plan, Employee discount and Access to counselling under Employee Family Assistance Program.
Vacation:
Two (2) weeks after one (1) year of service
Three (3) weeks after three (3) years of service
Four (4) weeks after seven (7) years of service
Five (5) weeks after thirteen (13) years of service
Six (6) weeks after twenty (20) years of service
The location of work will be: Ave SE Suite 104, Medicine Hat, AB T1B 1E2
Language of employment: English (Spoken and Written)
OVERVIEW
London Drugs has stores in more than 35 major markets throughout British Columbia, Alberta, Saskatchewan, and Manitoba. The pharmacy is still the heart of our business, but today we also offer a full-service computer department, cosmetics ranging from lip gloss to high-end face creams, furniture, cameras, high quality photo finishing and hi-tech electronics. More people buy their small appliances in London Drugs than any other place in Western Canada. All told, we serve over 45 million customers each year, and we are still growing.
JOB DUTIES & RESPONSIBILITIES
• Display a positive, mature, and professional leadership style.
• Strong leadership skills, with an emphasis on managing all individuals within a team.
• Train, coach, and develop staff to meet operating and succession planning goals. Give direction of assigned duties.
• Ensure ongoing and continuous performance management of staff.
• Maintain the professional image of the store and the company.
• Provide all records and/or reports required.
• Take charge of store operations in the absence of senior management, including full-service departments.
• Responsible for ensuring ongoing communication with other management and all persons reporting to them.
• Responsible for supervising and appraising performance of aisle people and stocking team in their respective area as well as the Service Specialists in all front-end duties
• Work closely with Stock Handler, Aisle staff and stocking team to ensure the Receiving area is kept neat, is efficient and productive.
• Be aware of the London Drugs product return, customer satisfaction and competitive pricing policies.
• Designated key holder responsibilities include responding to after hour emergency calls as required and this must be adhered to.
• Understand and follow policies relating to staff purchases.
• Ensure that all key control and access control policies are followed, and credentials are signed for.
• Ensure that passwords and safe combinations are not posted anywhere.
• Designated key holder responsibilities include responding to after hour emergency calls as required and this must be adhered to.
• Provide assistance, answer questions, and/or problem solve any issues with customers.
• Keep department keys secure and ensure that all key control and access control policies are followed, and credentials are signed for.
• Ensure Health and Safety standards are practiced and maintained.
MINIMUM QUALIFICATIONS REQUIRED
• Demonstrated working knowledge of all aspects of merchandising.
• One year experience in a customer service role.
• One year experience in General Merchandise area.
• One year experience in a leadership role.
• Knowledge of desktop PCs and Windows-based operating systems.
• Must have an understanding of relevant Point of Sale technology used for the business.
• An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility.
• Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks.
• Basic leadership skills and conflict resolution skills are considered assets.
• Completion of Secondary school.
• Canadian Criminal Record Check
KNOWLEDGE, ABILITY AND SKILL
• Demonstrate good interpersonal skills when dealing with customers, staff & management.
• Demonstrated selling skills.
• Demonstrated technical knowledge.
• Professional image, reflecting positively on the company.
• Highly organized and able to multitask effectively and work under changing priorities.
• Demonstrated communication skills, both written and verbal, within a team environment.
• Isolate and solve problems.
• Demonstrated analytical and strategic thinking skills.
• Ability to work quickly and accurately under pressure.
• Ability to exercise professional judgment, delegate, and follow-up.
CONTACT INFORMATION
Please apply to this vacancy by emailing your resume to
For more information, please contact:
Mailing Address: 12251 Horseshoe Way, Richmond, BC V7A 4X5
Contact Number:
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,
Apply Now
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
Compensation: $23.98 per hour
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.
We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing, packaging take-back and in-store recycling centres, we invest in making our practices more environmentally sound and continue to look for better, greener ways to do business.
We believe our employees are our greatest asset, and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration, allowing you to make a meaningful impact on our customers' experiences. Together, we celebrate diversity, innovation, and a shared passion for delivering exceptional service, making London Drugs not just a place to work, but a place to grow and succeed.
