Shraim's Team member, supervisor,

2 weeks ago

London ON NH T, Canada Shraim's Sweets Full time $37,600 per year

Now Hiring

Shraim's Sweets, London ,Ontario

Looking for a part time/ full-time team member , supervisor Key areas of responsibility: *Serve customers efficiently with food and drink orders and take payments. *Assist in preparation of cafe and counters before, during and at the end of service. *Offer customers amazing standards of customer service and care. The role includes: *Demonstrating the highest standards of customer welcome and care when assisting customers at the counter and delivering orders to tables. *Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience and repeat business. *Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation. *Managing queues and meeting customer expectations, upsell to maximise profit. *Service of hot and cold beverages, cakes and other food items. *Keeping the areas tidy and clean including table clearing, removing dirties and waste. *Handling customer complaints in the first instance and reporting feedback to the Managers. *Working within established guidelines and operating procedures. *Responsible for security (product and cash), taking payments accurately and be vigilant for shoplifters and fraudulent credit cards etc. *Ensuring compliance with all legislation, H&S and food hygiene. The personal skills that is required for the job: *Having a friendly and engaging personality, a good communicator, able to work under pressure. *Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service. *Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask. *Assistants will be on their feet for the most of the shift and may be required to lift and carry trays and crockery, restocking shelves etc. *You should have a comprehensive understanding of the menu and have a keen interest in local food and drink. *An effective, well organised and efficient team player with a strong sense of discipline and urgency. *Knowledge of till operation and cash handling. *Excellent standards of personal presentation smart appearance and articulate. *Food Hygiene training / qualifications. Trained Barista or with previous catering experience advantageous.

Job Types: Full-time, Part-time

Pay: From $17.60 per hour

Work Location: In person

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