Project Manager, Operations Support, Change management

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you're looking to do what you love, we could be a perfect match.

Job Summary
Reporting to the Director of Operations Support, the Project Manager – Operations is responsible for planning, executing, and implementing strategic projects affecting corporate stores, such as store conversions, openings, and closings, as well as system implementations. This role plays a key role in change management and acts as the operations representative in cross-functional projects involving multiple internal teams.

Key Responsibilities

• Key responsibilities include developing strategies, managing the human aspect of change through communication and training, assessing impact, mitigating risks, and measuring success indicators.
• Lead complex projects related to store operations, including conversions, openings, and closings.
• Coordinate and monitor the implementation of systems that have a direct impact on store operations.
• Lead and guide organizational transitions by planning, implementing, and monitoring change initiatives to ensure smooth adoption and minimize resistance.
• Represent operations in cross-functional projects involving multiple departments (IT, HR, finance, etc.).
• Develop change management plans adapted to the reality on the ground, in collaboration with stakeholders.
• Identify operational risks and propose concrete solutions to ensure smooth transitions.
• Effectively communicate project challenges, progress, and results to the teams involved.
• Influence without direct authority to mobilize teams around common goals.
• Communication in a union setting may be necessary.

Skills And Qualifications

• Significant experience in project management in an operational environment, ideally in retail.
• Proven ability to manage projects with a strong organizational change component.
• Excellent communication, influencing, and cross-functional collaboration skills.
• Strategic thinking and ability to navigate complex and constantly changing environments.
• Autonomy, rigour, and results-oriented.
• No direct team management, but strong ability to mobilize and rally stakeholders.
• Travel may be required. 1 or 2 time a month depending on project all across Canada.

By joining the RONA family, you'll enjoy many benefits, such as:

• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that's involved in the community
• And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.