Ice Cream Customer Supply Chain Manager, Canada

Location: Toronto, CA - Hybrid (Minimum 2 Days in Office)

Terms & Conditions: Full time, International sponsorship or relocation not supported

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

We dream big but keep things simple to act fast.​If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you 

JOB PURPOSE:
This is a key strategic customer facing role that is primarily focused on the management of supply chain relationships with key customers and service providers in a way that optimizes customer satisfaction & expectations while providing The Magnum Ice Cream Company with a strategic advantage and builds customer growth.

KEY RESPONSIBILITIES:

• Develop and implement logistics and supply chain initiatives and capabilities in collaboration with key customers to improve mutual supply chain processes, activities and resulting measurements.
• Champion adherence to supply chain best practices. Collaboratively manage multiple links within overall customer supply chain function to achieve excellence in customer service.
• Work closely with the Customer Operations Manager and 3rd party providers for key customers and working together to drive growth with customers on successful execution of service and key initiatives.
• Develop and maintain a strong link with Customer Development. Collaborate and partner with Customer Development teams to drive growth for the customer and for Magnum. Work closely with cross functional partners to lead key customer initiatives.
• Represent Magnum at industry forums, customer supplier boards and speaking engagements.
• Resident expert in external market and trends that provide valuable insights back to Magnum.
• Lead strategy projects that drive value and growth for Magnum.
• Develop a highly effective team while focusing on attracting, retaining and developing individuals to deliver customer service excellence and consistency in customer alignment.
• Succession planning and career development for their organization.

WHAT YOU NEED TO SUCCEED: 

Skills and Experiences:

• Bachelor's degree in Operations / Logistics / Business / Engineering
• MBA preferred
• 7+ years of experience that is Logistics / Operations / Manufacturing / Customer Service focused
• Minimum 3 years as a manager or leadership position including responsibilities for the oversight of a team
• Broad-based experience including direct customer interface is preferred.

Leadership:

• You're a strategy guru: You leverage Unilever customer relationships to find near term and longer term breakthroughs in the end to end Supply Chain. You are able to navigate inside the organization to bring the best of what Unilever has to offer to bring the strategy changes to life.
• You're a born leader: Ability to listen to customers and keep an open mind in developing new ways to collaborate. Take time to reflect and provide a clear vision while setting expectations. Ability to handle difficult conversations while strengthening relationships,
• You're a dot connector: You can see the "big picture" in the Unilever supply chain and bring insights to customers in a way that is concise, streamlined and compelling. Establish priorities by linking closely with CCD to drive mutual value for Unilever.
• You're a story teller: You have the ability to understand the end to end supply chain with customers and Unilever creating the ability to tell the story and leverage for greater integration and alignment between parties.
• You're a teacher: Lead a team of individuals through personal and professional development. Provide challenging opportunities that creates high performance focusing on both inner and outer game behaviors.
• You're a changemaker: You have mastered working with white space creating vision and 3 year strategy with customers that deliver against company targets/goals. Provide creative solutions to improve a consumer driven supply chain. You are able to influence customers to find an agreeable way forward to the desired outcome.
• You're a paradox navigator: You evaluate trade-off between time, cost and service to satisfy both Unilever and customers. You are an expert of your customers and work seamless between parties.
• You're a culture & change champion: Work closely with cross functional colleagues both internally and externally as one team and aligning expectations while holding others accountable. Demonstrate and evolve the CSC culture with ongoing support and continuous improvement.
• You love to win, and have fun doing it: Over deliver on your goals having the ability to flex as goals shift while motivating your team.

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We're building a new high growth Ice Cream company from the ground up. ​
• Career without limits—42 markets, international opportunities, and fast tracked growth. ​
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.​
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

Pay: The pay range for this position is $115,680 to $173,520. TMICC takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. 

Bonus: This position is bonus eligible. 

Long-Term Incentive (LTI): This position is LTI eligible. 

Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. 

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ABOUT THE MAGNUM ICE CREAM COMPANY:

With expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here's what defines success in our organization :

· We are all about growth

· We operate with speed and simplicity

· We win together with fun

· We boldly innovate to disrupt our industry

· We care and challenge

· We are experts in the Ice Cream Category

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.

The Magnum Ice Cream Company (TMICC) Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

The Magnum Ice Cream Company Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez contacter votre recruteur. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.