Military Family Services Program Specialist

CFMWS – WHERE PURPOSE MEETS PASSION

At Canadian Forces Morale and Welfare Services (CFMWS), we're more than just a workplace; we're a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

CHILD CARE NAVIGATOR

Under the direction of a Program Manager, the Military Family Services Program Specialist will play an important role in helping military families access the child care they need to navigate the pressures of military life, whether preparing for a posting, adjusting for a deployment or facing a tight local child care market, you will help parents understand their child care options and make confident informed decisions.

As part of the Military Family Service team, you will support national initiatives that improve access to child care for CAF families, providing clear information, available options, and timely support when it matters most. You will collaborate closely with colleagues and community partners to build a coordinated network of supports. Your work will inform broader system improvements, highlight emerging needs, and contribute to strategic outcomes that enhance the resilience of military families.

We are looking for a compassionate, resourceful and proactive individual who can guide families through complex systems, build strong partnerships, and deliver impactful initiatives. Your efforts will directly help military families balance service requirements with family responsibilities, and ensure no family navigates the child care system alone.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Social Science, Education, Administration, Community Development or a related field AND several years of experience in family support, social services or a related field

Experience

In program and service delivery

In developing and implementing community programs and services

In creating briefing materials and presentations

In community engagement

In establishing, sustaining and fostering a network of community contacts and partnerships

In applying policies, procedures and applicable legislation and regulations

In developing standardized content and operational procedures

In project management

In marketing, communications, proofreading, layout and design

In delivering family support services

In planning, coordinating and conducting training (including adult education)

In drafting correspondence

In budget administration

In working with a multidisciplinary team

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English or French Essential / Bilingual an asset

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Explore all the benefits CFMWS offers by visiting:

OTHER INFORMATION

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

Enhanced Reliability.

This is a temporary position with an anticipated start date of March 2, 2026 and end date of October 31, 2030.

START DATE

March 2 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Job Reference: CFMWS16750