Service Advisor

1 week ago

Kingston ON KM Y, Canada Midas Full time


Benefits:
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


About Us: Midas of Eastern Ontario is seeking a dedicated and customer-focused individual to join our team as a Service Advisor. This role is crucial in managing customer interactions and ensuring a seamless service experience across all our locations. If you're passionate about customer service and thrive in a high-intensity work environment, we want to hear from you.

Job Description: Service advisors play an integral role in building relationships with our customers. They are responsible for walking customers through the entire repair process, keeping them informed of their vehicle status using digital inspection software, and ensuring customer satisfaction upon departure from our store. The ideal candidate enjoys meeting new people, possesses exceptional customer service skills, and thrives in a high-intensity work environment. Automotive experience is not required but is an asset.

Responsibilities:
  • Greet every customer with a smile.
  • Follow the sales process.
  • Consistently and effectively sell our services without jeopardizing honesty and integrity.
  • Maintain a positive attitude and team atmosphere at all times.
  • Communicate in person and on the phone in a clear, professional manner.
  • Direct, coordinate, and participate in performing customer service activities.
  • Work together as a team and assist other employees as needed.
  • Perform other duties as assigned.


Requirements:
  • Valid Driver's License.
  • Dedication to exceptional customer service.
  • Willingness to learn.


Ideal Candidate:
  • Customer Service Dedication: Committed to providing exceptional customer service.
  • Computer Proficiency: Strong computer skills are essential for managing customer information and scheduling.
  • Automotive Knowledge: An understanding of vehicles and repairs is an asset but not required.
  • Learning Attitude: Willingness to learn and adapt to new challenges.


Why Join Us? Midas of Eastern Ontario offers a competitive salary, comprehensive benefits, and a dynamic work environment. With a focus on professional growth and customer satisfaction, we provide an opportunity to be part of a team that values service excellence and innovation.

How to Apply: Submit your resume and a brief cover letter outlining your interest and suitability for the role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Compensation: $55, $100,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. 

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.



MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

  • Service Advisor

    13 hours ago

    Kingston, Canada Kenworth Ontario Full time

    **Job Summary** We are seeking a skilled Service Advisor to join our team. The Service Advisor will act as a liaison between customers and the service department, ensuring excellent customer service and smooth vehicle maintenance and repair processes. **Duties**: - Greet customers and assist them with scheduling service appointments - Listen to customers'...

  • Service Advisor

    5 days ago

    Kingston, Canada Tirecraft Full time

    **Service Advisor** Black Dog Tirecraft, Kingston Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service? Join our team as a Service Advisor and experience the thrill of connecting customers with...

  • Service Advisor

    5 days ago

    Kingston, Canada Tirecraft Full time

    **Service Advisor** Black Dog Tirecraft, Kingston Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service? Join our team as a Service Advisor and experience the thrill of connecting customers with...

  • Customer Service Advisor

    2 weeks ago

    Kingston, Canada Kingston Dodge Full time

    Kingston Dodge is currently looking for a **Customer** **Service Advisor** to join our fast-paced Service Department. The position includes a combination of Automotive Service Advisor and Customer Service duties. **We provide**: - Generous compensation package - Excellent benefit plan - Profit sharing - Employee purchase incentives on vehicles, parts and...

  • Service Advisor

    7 days ago

    Kingston, Canada Midas of Kingston Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities** The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Service Advisor

    2 weeks ago

    Kingston, Ontario, Canada Midas of Kingston Full time $55,000 - $100,000

    Benefits:Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development About Us: Midas of Eastern Ontario is seeking a dedicated and customer-focused individual to join our team as a Service Advisor. This role is crucial in managing customer interactions and ensuring a seamless service...

  • Automotive Service Advisor

    2 weeks ago

    Kingston, Canada Subaru of Kingston Full time

    **Job Title: Automotive Service Advisor / Service Coordinator** Automotive Service Advisor / Service Coordinator Position Overview: The Automotive Service Advisor is responsible for managing the service process from initial customer contact through to the completion of the service or repair. This role requires excellent customer service skills, technical...

  • Parts /service Advisor

    12 hours ago

    Kingston, Canada Rush Truck Centres of Canada Full time

    Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for...

  • Service Advisor,

    4 days ago

    London, ON NC Y, Canada Finch Hyundai Full time

    Finch Hyundai is now expanding our winning Service Advisor Team. We are looking for a highly motivated, sales driven, team player to join our successful service team. This is a unique opportunity to join a progressive, process driven dealership that is dedicated to providing an excellent customer experience. The successful candidate will be an experienced...

  • Service Advisor

    2 weeks ago

    Kingston, Canada Vanzuylen Pneus Lavoie Tire Full time

    _**Vanzuylen division of Pneus Lavoie Tire is looking for a Permanent Mechanical Service Advisor at our Kingston location.**_ **Salary**:To be discussed (according experience) **Job summary** - Prepare work orders for all sales and service transactions and give them to the Technicians. - Take "service call" telephone requests, write up work orders and...