Cloud and AI Operations Engineer

Who we are

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

The opportunity

This is a chance to engineer the cloud backbone for life-saving digital and data products. Help Heart & Stroke build out its Azure cloud, strengthen observability, and introduce AI driven operations across data and digital platforms.

As a Cloud & AI Operations Engineer, you'll work hands-on to design, automate, and optimize our Azure cloud infrastructure: supporting both digital products and data platforms. You'll implement Infrastructure-as-Code, CI/CD automation, observability, and AIOps capabilities under the leadership of the Senior Manager, Cloud Infrastructure & AI Operations. Your work will ensure our platforms are reliable, secure, and data-ready for innovation.

With the flexibility to work from anywhere in Canada, you'll work on high-impact cloud platforms that enable Heart & Stroke's fundraising, engagement, and research efforts: helping Canadians live longer, healthier lives. Here, engineers are empowered to innovate, automate, and build the backbone of a modern digital charity.

If you thrive in a dynamic, cross-functional environment and are passionate about leveraging cutting-edge technology to make a real difference, we want to hear from you

How you will make an impact every day

Cloud Engineering & Operations

• Design, deploy, and maintain Azure infrastructure for web, mobile, and data analytics environments.
• Ensure scalability, resilience, cost efficiency, and compliance (PCI, PHIPA).
• Support incident response and disaster recovery design.
• Partner across data and application teams to integrate infrastructure with business solutions.

Automation & DevOps

• Implement Infrastructure-as-Code using Terraform, Bicep, and ARM templates.
• Enhance CI/CD pipelines for infrastructure provisioning and code deployment.
• Automate operational workflows and optimize resource utilization.

Observability, Monitoring & Data Operations

• Configure and evolve Azure Monitor, Log Analytics, and Application Insights.
• Build unified dashboards and alerts to drive proactive performance management.
• Support administration and the build out of our independent data platform (Azure SQL, Databricks, Data Factory, Synapse, backups, performance tuning).
• Implement telemetry and tracing that connect infrastructure to application and data insights.

AI Operations & Continuous Improvement

• Contribute to AIOps initiatives for predictive monitoring and anomaly detection.
• Collaborate with cross-functional teams to pilot and scale AI-driven reliability.
• Document playbooks and standards to improve repeatability and learning.

Who we need

• 7+ years in infrastructure engineering, with 3+ in Azure cloud environments.
• Strong experience in automation (Terraform/Bicep), observability, and database operations.
• Experience designing and implementing cloud infrastructure for digital product and data workloads.
• Working knowledge of data lakehouse technologies (Databricks, Synapse, Azure data factory) and eagerness to elevate your skills.
• Working knowledge of AIOps concepts and eagerness to apply AI/ML to operations.
• Clear, collaborative communicator comfortable in distributed teams.
• Bonus: Azure certifications (AZ-305, AZ-400) and exposure to modern APM or AI monitoring tools.

What we offer

At Heart & Stroke, we make it a priority to foster a culture of caring, high performance and flexibility by implementing practices and programs that foster respect, compassion, trust and attentiveness to our own and others' health and well-being.
In addition to a competitive salary, we believe that time off is integral to the personal health and wellness of our employees. We offer a generous paid time-off package including vacation days, personal days, wellness days, and paid company-wide closure between December 25 and January 1.

We also provide competitive health, medical, dental and vision benefits, life insurance, disability benefits, an employee assistance program (EAP) and a defined contribution pension plan with employer matching. Our employees also enjoy a flexible hybrid working model and reimbursement for mobile phones and home office setup, as well as opportunities for professional development.

If you want to join the fight to beat heart disease and stroke, please apply by sending your resume by November 14, 2025. Applicants must be currently residing in Canada and legally entitled to work in Canada.

Only those candidates that qualify will be selected for an interview. At this time, all interviews are being conducted via phone and/or video call ― we look forward to "virtually" meeting you

We believe in equity, diversity and inclusion ― it's embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

Accommodation
We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please let us know and we will do our best to address your needs.

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