Area Supplier Operational Management Lead

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Damco Distribution Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Summary:
Work with Area Head of Ground Freight Operations to set the strategic direction for Supplier Management. Responsible to manage our supplier performance and compliance , make sure that on time delivery, visibility elements, capacity , split of volumes, payments and other mutual obligations are safeguarded and delivery as contracted. Ensure to run the delivery business efficiently in accordance to defined product commitments and drive conflicts or disputes resolutions with vendors. Lead the supplier management activities on Maersk's transformation journey through adoption of new ways of working with an emphasis on digital-driven habits.

Responsibilities:
Drive Supplier Management functional outcomes

• Monitor service quality (OTD, Data Exchange, Visibility, etc) of Supplier across customers and modes (e.g. Truck, Rail, Barge) and act on non-compliance. Monitor service quality of Maersk (Allocations, Payment, integrations, etc) and act on non-compliance.
• Drive onboarding of current Suppliers to policies, tools and other operational items.
• Drive compliance from Suppliers to Maersk required standards as supplier portal, digital integrations, payment policies and other operational activities.
• Together with procurement, ensure specific obligations from Maersk are implemented across relevant teams (DEL, P2P, CX, etc)

Drive Cost to Serve focus

• Review and audit how Supplier allocation performed to ensure alignment with Product and Procurement direction setting , to raise any deviation for action.
• Ensures Suppliers adopt Maersk requirements related to payment standards based on FIN guidance
• Constantly feed timely market and customer information back to Organization
• Share supplier performance and compliance with organization
• Resolve conflicts or disputes with vendors and take the initiative to understand the root causes of the dispute and work collaboratively with all parties involved to find a fair and appropriate solution that is in the best interest of the organization.

Develop and sustain a capable Vendor Management team

• Build a team with a strong orientation towards delivering superior customer outcomes though efficient high quality delivery networks
• Attract and develop talent capable of collaborating and working in a matrix environment with multiple dotted lines
• Ensure team is equipped to operate in line with global policies, safety standards and local regulations (incl. training, coaching, development)
• Manage performance across the elements in scope and ensure goals and targets are met
• Create an environment for colleagues to grow and thrive, through empowerment, engagement & trust

Accountabilities:

• Supplier compliance to Maersk Operational standards (eg, digitization, data exchange, invoices controls, etc)
• Building partnership & innovation with Suppliers
• Overall Supplier management outcomes in Country & Area
• Ensure Supplier management capabilities are in place
• Supplier compliance to SLA and volume distribution

Education and Experience:

• Strong background in Suppliers (vendors)
• Procurement Management
• Knowledge of local market

Skills:

• Stakeholder Management
• Ability to build Collaborative Relationship'
• Negotiation
• Data Savvy
• Result Orientation
• Influence without authority
• Proactiveness

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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