Mobile Support Engineer
1 week ago
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
Provide technical support for mobile devices, applications, and connectivity issues. Ensure smooth operations and resolve user problems promptly.
Key Responsibilities:
• Troubleshoot and resolve issues on iOS, Android, and Windows mobile devices.
• Configure and manage MDM solutions (e.g., Intune, AirWatch).
• Support mobile application deployment and updates.
• Handle network connectivity and VPN issues on mobile devices.
• Maintain security compliance and device policies.
• Provide end-user training and documentation.
Required Skills:
• Strong knowledge of mobile OS platforms (iOS, Android).
• Experience with MDM tools and mobile security.
• Familiarity with Wi-Fi, VPN, and mobile networking.
• Excellent troubleshooting and communication skills.
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