Sales Manager

Who we are

TK Elevator is one of the world's leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We're reshaping the elevator industry and transforming cities into the best places to live.

We are seeking an experienced and results-driven Sales Manager to lead our sales team and drive revenue growth. The Sales Manager will be responsible for developing and executing strategic sales plans, managing key customer relationships, and motivating the sales team to achieve and exceed performance targets. This role requires strong leadership, excellent communication skills, and a deep understanding of the sales process and customer lifecycle. The ideal candidate will have a proven track record of success in sales management, a passion for coaching and developing talent, and the ability to thrive in a fast-paced, dynamic environment.

What we expect

Role Responsibilities

Sales Strategy and Planning

• Develop and implement strategic sales plans to achieve company objectives.
• Set sales targets, forecasts, and KPIs for the team and monitor performance.
• Analyze market trends, customer needs, and competitor activities to identify opportunities.

Team Leadership and Development

• Recruit, train, and mentor sales representatives.
• Provide ongoing coaching and performance feedback to team members.
• Foster a high-performance culture focused on results, accountability, and continuous improvement.

Customer Relation Management

• Build and maintain strong relationships with key customers and stakeholders.
• Oversee the management of client accounts to ensure satisfaction and retention.
• Resolve customer issues promptly and effectively.

Sales Operations

• Oversee the day-to-day operations of the sales team to ensure productivity.
• Ensure the use of CRM tools and reporting systems to track pipeline, sales activity, and performance.
• Collaborate with marketing, product, and operations teams to align sales strategies with business goals.

Reporting and Analysis

• Prepare regular sales reports, forecasts, and performance metrics for senior management.
• Analyze sales data to drive insights, optimize strategy, and improve team performance.

Budget Management

• Manage the sales budget, including expenses related to travel, training, tools, and incentives.
• Ensure cost-effective allocation of resources to maximize ROI.

Compliance and Ethics

• Ensure adherence to company policies, legal guidelines, and ethical standards.
• Maintain accurate records of all sales activities and customer interactions.

Who we are looking for

RoleQualifications

• Minimum of 5+ years of progressive Sales experience, with a demonstrated track record of success, including 3-5 years in a supervisory/managerial capacity.
• Bachelor's degree in business or related field preferred, or equivalent professional experience.
• Relevant industry experience is considered an asset.
• Exceptional communication skills with a proven ability to build rapport and foster lasting relationships.
• Strong business acumen, adept at meeting deadlines, and consistently achieving set goals and objectives.
• Skilled in coaching and motivating personnel to maximize their potential and enhance overall team performance.
• Outstanding negotiation skills, complemented by an intuitive understanding of customer needs to drive sales.
• Valid driver's license and ability to travel within the Downtown, GTA and surrounding areas as needed based on operational needs.

Additional information

Additional information

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.

Job Reference: CA_ET_TKELEV00309