Parts Specialist

GoRight is a Canadian Company, an innovator in the transportation maintenance industry. For the past 20 years, we have provided our customers with exceptional and transformative fleet maintenance solutions. We believe that working with leading-edge technology in our Service Centres is just as important as being innovators in all areas of our business. 

Working at GoRight is more than a career for our people. We are a place that lives our values and are committed to delivering exceptional results to our employees and customers. We take our values seriously and are committed to safety, quality, responsiveness, honesty, integrity, and personal initiative every day.

The primary responsibility of this position is to supply parts to internal and external customers, monitor inventory at the branches solving any related inventory issues, administer parts/inventory system, perform cycle counts. Provide support to LEAN initiatives and work with the Senior Director to develop new and improved processes.

• Days: Monday – Thursday
• Shift: Afternoon
• Time: 2:00 PM – 12:00 AM

WHAT'S IN IT FOR YOU?

• Excellent industry leading pay
• Excellent industry leading benefits - featuring 100% reimbursement on medical and dental, vision, AD&D, STD/LTD, Life and Dependent Life Insurance
• RRSP Program including employer contribution match
• RESP & TFSA Program
• Employee Assistance Plan
• Employee Referral Program
• Career Path - Company paid personal and professional development
• Educational Reimbursement Program
• Mentorship Opportunities
• OEM and other technical training
• Online Training Library
• Annual Boot Allowance
• Afternoon Shift premium
• Afternoon Shift paid lunches with a 4-day work week
• Bi-weekly 50/50 draws
• Appreciation Events
• Service Award Recognition
• Safe, clean, bright, and organized work environment
• Open, inclusive culture
• A great place to work 

Duties:

Parts Counter

• Over the counter coverage, both walk-in and phone, in a professional and timely manner for both truck and trailer parts
• Provide quotes and pricing to customers
• Process parts orders, purchase orders and sales in the system
• Source parts from vendors for non-stock and out of stock, to fill orders
• Process and follow up on purchase orders to maintain billing and aging targets
• Escalate any customer, inventory and delivery issues to direct report to expedite resolution
• Other related tasks/duties as assigned

Inventory

• Assist in reporting/transfers for replenishment of other branches
• Assist the team with cycle counts and review required adjustments with team
• Identify fast moving and critical truck parts to assist with growing inventory

LEAN Continuous Improvement

• Support "Lean" and quality process improvements initiatives
• Ensure Standard Work documents are up to date and encourage involvement and improvement.
• Work continuously to identify and eliminate wastes.
• Contribute to implementation of improved branch replenishment process.

Backup Tasks

• Support for work orders and quoting – adding parts to correct tasks& resolving inventory issues.
• Picking parts from inventory to fill orders for customers and branch replenishment.
• Transfer parts to branches as required.

QUALIFICATIONS

Education and Training

• Grade 12 with parts training
• Parts Technician with Ontario College of Trades would be an asset

Skills and Experience

• 5 years previous experience working with parts and inventory (truck & trailer)
• Able to operate equipment assigned to parts area
• Attention to details
• Strong customer service focus
• Strong organizational and time management skills
• Strong data entry skills
• Good communication and interpersonal skills
• Good computer skills

We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment, and selection processes as accessible as possible and provide accommodation as required for applicants with disabilities. If you require an accommodation, please email us