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Transport Coordinator

3 weeks ago

Hamilton, Ontario, Canada Sanimax Full time

Your professional transformation starts here

Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?

This job is for you

We are looking for a detail-oriented and proactive Transportation Coordinator to join our team in Hamilton. This role is perfect for someone who thrives in a fast-paced environment and is passionate about logistics and customer service.

Why Join Sanimax

  • Schedule: Monday to Friday, 1:00 pm – 10:00 pm

  • Competitive salary

  • Permanent, full-time position

  • Comprehensive group insurance program (dental, medical, life insurance, disability insurance, etc.)

  • Telemedicine services

  • Pension plan with employer contributions

  • Gym and fitness activity reimbursement

  • Continuing education opportunities

  • Possibility for advancement

Key Responsibilities

  • Assign calls to routes based on designated routes and driver locations

  • Update the driver board daily, organize routes, and track kilometers and fuel usage

  • Act as the main point of contact for day-to-day transportation tasks, collaborating with drivers, clients, sales, procurement, and internal teams

  • Proactively inform procurement and customers about service deviations

  • Troubleshoot and resolve potential delivery and pickup issues before they impact service

  • Record, document, and analyze operational data to identify improvement opportunities

  • Manage, create, and modify orders using ERP and Ortec routing systems

  • Monitor and resolve inquiries through the ticket management system

  • Analyze customer service data to correct discrepancies (e.g., visit frequency, volumes, container types)

  • Check drivers' logs daily and assign unidentified driving events appropriately

  • Administer inventory control using the ERP system (M3)

  • Conduct physical inventory counts on the production floor

  • Assist with invoice receipt and processing

  • Use creativity and initiative to develop solutions that ensure positive outcomes for our team and customers

​

Required Qualifications

  • High school diploma required; post-secondary education or courses are an asset

  • 1–2 years of experience in transportation, dispatch, customer service, or finance (industry knowledge is an asset)

  • Strong communication, interpersonal, and customer service skills

  • Detail-oriented with a focus on accuracy and ability to prioritize and multi-task effectively

  • Proficient in MS Outlook, Excel, Word, and general PC operations

  • Experience with ERP systems and routing software

  • Advanced skills in software applications and word processing, including adequate typing speed

  • Spanish language skills are an asset

Give meaning to your career and help us make a difference: become a transformation champion

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Thank you for your interest in joining our team. Please note that we will only contact those whose applications are being considered.

At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer