Payroll Advisor

Location: Corporate Head Office, Cambridge ON 
Salary Range: $55,000 - $65,000
Status: Full-time vacancy
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.
Reporting to the Senior Payroll Manager, the Payroll Advisor plays a vital role within the payroll operations team, providing frontline support to office managers and overseeing day-to-day payroll processing activities. The Payroll Advisor is responsible for managing union remittances and union ratifications in accordance with collective agreements and supports the Payroll Analyst by contributing to operational execution and enhancing the overall employee payroll experience.
This role is eligible for a hybrid work schedule, with 2-3 days per week remote. The position requires reliable internet access and the ability to participate in video calls and team collaboration tools. Occasional travel to long-term care homes or the main office may be required for meetings or training. Standard office hours apply, with some flexibility depending on project needs.
Key Responsibilities:

Administer union remittances and ratifications, ensuring compliance with collective agreements and coordinating with third-party union dues administrators.
Accurately process payroll, including off-cycle and quick-entry requests, ensuring all transactions comply with internal policies, collective agreements, and payroll legislation. 
Maintain up-to-date knowledge of tax regulations and government reporting requirements.
Audit employee setup data, new hires, terminations, and benefit/deduction elections to ensure accuracy and alignment with payroll standards.
Review and validate daily timesheets and support internal audits and continuous improvement initiatives.
Liaise with the external payroll provider on payroll-related matters to ensure accuracy and timely processing.
Collaborate with the Finance team to reconcile payroll accounts and resolve discrepancies.
Oversee payroll banking activities, including stop payments, rejected payments, and direct deposit issues.
Maintain strict confidentiality and uphold best practices in data privacy and fraud prevention.
Work closely with payroll team members to provide coverage during absences, ensuring continuity of payroll services and consistent service delivery.
Monitor and manage internal support tickets
Complete ad hoc jobs and reports as needed.

Knowledge and Skills Required:

1–2 years of full-cycle payroll experience in a fast-paced environment
Diploma in Business Administration, Accounting, HR, or related field
Knowledge of Canadian payroll legislation (Federal and Ontario)
Proficiency in Microsoft Excel (including pivot tables and formulas)
High attention to detail, accuracy, confidentiality, and ability to manage time effectively
Strong communication and interpersonal skills; able to work independently and contribute to a collaborative, inclusive team
PCP designation in progress, experience with payroll systems (Ceridian Dayforce, ADP, Kronos, SAP), and exposure to unionized or healthcare environments are considered assets.

 We would like to thank all applicants for your interest in working as part of our team Only those applicants selected to move forward in the recruitment process will be contacted.   
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process.  Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.  
   At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring. 

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