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Senior Site Reliability Engineer

3 weeks ago

Pasadena Newfoundland and Labrador, Canada Nemetschek Group Full time

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction professionals everywhere.

The Senior Site Reliability Engineer (SRE) ensures the reliability, performance and scalability of shared services that support multiple product teams. This role partners closely with engineering teams to design resilient cloud architectures, enhance observability and drive automation that improves system operations and incident response.

About The Role

  • Design and evolve reliable, secure, cost-efficient AWS architectures (EKS, Lambda, EC2, ALB/NLB, RDS/Aurora, DynamoDB, S3, CloudFront, MSK/Kinesis, OpenSearch) for shared services.
  • Mature observability: define/maintain SLIs/SLOs, standardize traces/metrics/logs, build dashboards, and implement proactive alerting in Dynatrace with PagerDuty.
  • Build reliability tooling and automation in Go and .NET; contribute performance improvements and operational runbooks with dev teams.
  • Implement and maintain Terraform for multi-account AWS, reusable modules, policy-as-code, and drift detection.
  • Improve GitHub/GitLab CI/CD pipelines, enabling blue/green and canary with automated quality gates and safe rollback.
  • Lead incident response: on-call (follow-the-sun; Central/Pacific focus), triage, RCA, blameless postmortems, and preventive fixes.
  • Drive capacity planning, performance testing, chaos/failure-mode reviews, and resilience patterns (timeouts, retries, circuit breaking).
  • Partner with security to apply IAM least privilege and WAF/Shield; support SOC2 controls and early-stage FedRAMP readiness.
  • Establish high-quality runbooks and operational standards in Confluence; mentor engineers on SRE practices and error-budget thinking.
  • Promote FinOps: right-sizing, autoscaling, lifecycle policies, and cost visibility

About You

  • 7–10 years in SRE/Platform/Production Engineering or closely related roles at scale.
  • 5+ years operating production workloads on AWS.
  • 5+ years with Go and 3+ years with .NET in production (at least one as primary).
  • 5+ years implementing/operating observability at scale (Dynatrace preferred) and PagerDuty.
  • 5+ years with Kubernetes (EKS) and Terraform in production.
  • 5+ years designing/maintaining CI/CD (GitHub/GitLab) and progressive delivery.
  • Previous work experience with application and software development.
  • Experience developing customer-facing interfaces.
  • Advanced AWS production operations across computer, networking, storage, databases, and managed services named above.
  • Expert observability with Dynatrace and Grafana: metrics/traces/logs, distributed tracing, dashboards, anomaly detection, alert tuning, SLI/SLO reporting; PagerDuty integration.
  • Strong Go and solid .NET experience for platform automation, services, and reliability tooling.
  • Kubernetes (EKS), serverless (Lambda), and legacy EC2 operations; traffic management and progressive delivery.
  • Terraform (medium–high maturity), multi-account patterns, and policy-as-code.
  • CI/CD with GitLab and GitHub; secure release practices and progressive deployment strategies.
  • Deep understanding of distributed systems, networking (HTTP, gRPC, DNS, TLS, load balancing, caching), and data pipelines.
  • Incident management excellence focused on MTTR reduction and preventive engineering.
  • Security-aware operations (IAM, WAF, Shield) and compliance-minded delivery (SOC2; early FedRAMP).

What We Offer

  • People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – Nemetschek

  • Competitive compensation and benefits package

  • 100% paid medical premiums for employees, 80% paid for dependents

  • Fully vested 401K right from the day you start
  • Generous PTO, including sick/mental health & volunteer days

  • Free & unlimited access to BetterUp Care, a well-being platform

  • Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs

  • Opportunity for continuous professional development

  • Free & unlimited access to LinkedIn Learning

  • Up to $5K annual education reimbursement (after 1 year tenure)

Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement:

Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.

About Bluebeam
The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we're a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.

Come design and build your future with us

Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam's Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.

The base pay range for this position is: $129,400 - $177,850

Bluebeam