CA-Lead

11 hours ago

Surrey, British Columbia, Canada Apple Full time
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team, playing a critical role in facilitating meaningful experiences for both customers and team members. You inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members, making sure everyone is equipped with the support, tools, and resources they need to deliver exceptional customer interactions.

A Lead works alongside the leadership team to ensure operational readiness, with a focus on enabling the sales team. You spend the majority of your time with the team and customers, identifying ownership opportunities and supporting team members across the whole store.

Description
Lead, act as a role model, mentor, and encourage customer engagement.

Use Apple product and services expertise to drive customer engagement and sales, while building customer loyalty.

Organize people and the sales floor workflow, including managing relevant communication to team members and leadership to optimize the customer experience.

Make sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership team.

Energize, inform, and align team members on store performance goals, priorities, and communication.

Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate.

Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.

Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Have experience mentoring or leading others personally or professionally.
Be proficient in written and spoken English, except if your role is based in Quebec (sign language supported).
Be proficient in written and spoken French if your role is based in Quebec (sign language supported).

Preferred Qualifications
You can:
Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition.
Resolve conflict and settle differences in productive ways.
Work in a fast-paced environment and make timely decisions using analytics, experience, and judgment.
Demonstrate excellent attention to detail and organization skills.
Work autonomously and be willing to take initiative without close supervision.
Drive results both individually and through enabling others by leading and collaborating.
Allocate resources and adjust processes to provide an exceptional customer experience.
Communicate effectively and tailor your communication style to different audiences.

  • job creation and employment services evaluation officer

    2 weeks ago

    Surrey, British Columbia, Canada Lead Disability Inclusive Society-BC Full time

    OverviewLanguagesEnglishEducationBachelor's degreeExperience3 years to less than 5 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.Work settingUrban areaNon-governmental organizationSocial service or charity agencyCommunity service organizationAssociations and non profit...

  • administrative assistant

    2 days ago

    Surrey, British Columbia, Canada Lead Disability Inclusive Society-BC Full time

    OverviewLanguagesEnglishEducationCollege/CEGEPor equivalent experienceExperienceExperience an assetOn siteWork must be completed at the physical location. There is no option to work remotely.Work settingWilling to relocateResponsibilitiesTasksArrange and co-ordinate seminars, conferences, etc.Coordinate the activities of the HR department in order to ensure...

  • Shift Lead

    2 weeks ago

    Surrey, British Columbia, Canada Desi Rasoi Canada Full time

    Shift Lead – Desi RasoiLocation:Surrey, BCJob Type:Part-Time (On-Site)Compensation:$18.00 – $19.50/hour(based on experience)+ 4% vacation payStaff meals providedAbout Desi RasoiDesi Rasoi is a fast-growing vegetarian Indian street food brand known for high-quality flavors, fast service, and a positive, team-centered culture. We operate using structured...

  • Warehouse Lead

    2 weeks ago

    Surrey, British Columbia, Canada NRI 3PL Full time

    A Day in the Life As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA's. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle. What does success look like in...

  • Warehouse Lead

    5 days ago

    Surrey, British Columbia, Canada NRI 3PL Full time

    A Day in the Life As an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA's. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle. What does success look like in...

  • Warehouse Lead

    5 days ago

    Surrey, British Columbia, Canada NRI - NRI Distribution Inc Full time

    A Day in the LifeAs an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA's. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.What does success look like in this...

  • Lead Electrician

    5 days ago

    Surrey, British Columbia, Canada destinationone Consulting Full time

    Location: Surrey, British ColumbiaIndustry: Food Manufacturing / Industrial ProcessingRole Type: Lead Electrician / Industrial Electrician (Red Seal)Are you an experienced Red Seal Industrial Electrician looking to take on a leadership role in a fast-growing, highly automated manufacturing environment? A leading food production facility in Surrey, BC is...

  • Team Lead

    2 weeks ago

    Surrey, British Columbia, Canada BC Hydro Full time

    A workplace powered by youPowertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions,specialised testing, and technical expertise for a safe and sustainable global energy future. Powertech has a globalreputation for delivering transformative solutions in both the electric power industry as well as the...

  • Lead Electrician

    2 weeks ago

    Surrey, British Columbia, Canada destinationone Consulting Full time

    destinationone Consulting is proud to exclusively partner with PMF Brands (Nanak Foods), who is hiring a Lead Electrician for their Surrey, BC facility. About Nanak Foods: From modest beginnings, PMF Brands (Nanak Foods) is now North America's largest processor of traditional dairy-based South Asian foods. Established in 1997, Nanak Foods specializes...

  • Team Lead

    2 weeks ago

    Surrey, British Columbia, Canada Powertech Labs Full time

    Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global reputation for delivering transformative solutions in both the electric power industry as well as the transport sector. We...