Senior eCommerce Analyst

2 weeks ago

Richmond Hill, Ontario, Canada Staples Inc. Full time

Some of what you will do:
You will join our rapidly growing data science and digital analytics team at Staples Canada. As part of the eCommerce Product group, we drive data availability and analytics and empower both customer and associate-facing features and functionality. You will be responsible for empowering our business with impactful analysis and powerful reporting. You will often work closely with and provide support to partners across the organization, while becoming an expert in the day-to-day business of Staples Canada. You should be comfortable in a small working group and working in an Agile environment.

Specifically, You Will:

•    Drive insights into the customer experience on Staples Canada web properties.

•    Leverage modern cloud-based data and analytics tools to develop accurate, insightful, and interactive reporting.

•    Utilize SQL to process digital analytics clickstream data, creating back-end tables to support comprehensive reporting.

•    Produce in-depth ad hoc reporting.

•    Provide general analytics support to the data science & digital analytics team.

•    Collaborate with diverse groups and stakeholders across the business.

•    Explore new, innovative ways to activate the data platform and improve the customer experience.

Some of what you need:

•    University degree or certification in a related field is preferred.

•    Strong analytical skills and the ability to explain technical concepts to a non-technical audience.

•    Expert-level SQL ability; strong Microsoft Excel skills. 

•    Experience with Python considered an asset.

•    Comfortable with building reporting in Looker and developing in LookML.

•    A desire to tell stories through data.

•    Experience with both Agile and Scrum.

•    Hands-on experience within a Retail company.

•    3+ years' experience in data analysis focusing on digital experience measurement.

Some of what you will get:

•    Associate discount

•    Health and Dental benefits

•    RRSP/DPSP

•    Performance bonuses

•    Learning & Development programs

•    And more...

#Bringyourpassion
#LI-Hybrid


We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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