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Relationship Manager

19 hours ago

Quinte West, Ontario, Canada U.S. Bank Full time US$119,765 - US$140,900

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description This strategic role within the Workplace Banking Program is centered on leading high value employer and client relationships that strengthen our market position and fuel sustainable growth. You will serve as a trusted advisor to key partners, ensuring long term satisfaction while proactively identifying opportunities to deepen engagement and expand our footprint.
You will drive new business development by uncovering opportunities within existing partnerships and pursuing new employer relationships aligned with our growth strategy. Your ability to cultivate influence, build trust, and translate client needs into actionable solutions will be critical to advancing the program's impact.
Collaborating across internal teams, you will elevate operational performance through strategic planning, process optimization, and high standards execution. You will champion continuous improvement, streamline workflows, and support client training to ensure an exceptional end to end experience.
This role requires confident decision making, strong commercial instincts, and the ability to anticipate client needs before they arise.
If you are a relationship focused leader who excels at building partnerships, generating new business, and driving meaningful outcomes, we invite you to step into this role and help shape the future of Workplace Banking. Basic Qualifications
- Master's degree, or equivalent work experience
- 10 or more years of experience in project management activities

Preferred Skills/Experience
-  Experience leading and expanding large enterprise employers. 
-  Expertise in consumer banking products and services. 
-  Proven ability to grow and deepen existing client relationships. 
-  Executive presence with strong communication and influence skills. 
-  Advanced relationship building and consultative selling capabilities. 
-  Broad knowledge of account management, project leadership, operations, and logistics. 
-  Ability to manage multiple priorities and deadlines in a complex environment. 
-  Demonstrated strength in client service, situational leadership, and conflict resolution. 
-  Excellent presentation, written, and interpersonal communication skills.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119, $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.