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Managed Application Services

3 hours ago

Toronto, Ontario, Canada RSM Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

As a Managed Application Services Senior Consultant, you will work directly with clients on maintaining and optimizing their current NetSuite solution.

  • Provide on-demand consulting services based on your subject matter expertise

  • Architect and implement solutions for complex business requirements.

  • Escalate tasks or enhancements to other RSM NetSuite team members with either specialized skills and/or familiarity with the client's environment and business processes.

  • Provide on-demand learning assistance to client's, including navigation, workflows and saved search creation

  • Take a hands-on approach with architecture, troubleshooting and providing solutions/fixes for complex business requirements

  • Triage requests and identify resolution timeframes for fixes and/or system changes

  • Ability to focus on client service and striving to exceed clients' expectations

Basic Qualifications:

  • Bachelor's degree in Accounting, Finance, Economics, Information Systems, Supply Chain & Logistics or related degrees

  • Multiple years of experience in application-centric consulting (functional or technical roles)

  • Experience with NetSuite or similar/competitive cloud-based ERP solutions

  • Experience in gathering business requirements (and implementing or supporting) for Record to Report, Order to Cash, Procure to Pay and/or Design to Build Modules

  • Ability to be creative and develop new ideas or approaches for Client issues.

Preferred Qualifications:

  • Prior work experience in the accounting field or knowledge of general accounting principles is a plus

  • Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously

  • Must be a team player and be able to effectively interact with staff at all levels of the firm

  • Strong conceptual, analytical and problem solving skills

  • Excellent client skills and customer relationship management skills

  • Solid understanding of business and information technology processes

  • Strong verbal and written communication skills, with an ability to express complex technical concepts in business term

  • NetSuite Certified Administrator, Consultant and/or Foundation is a plus, but not necessary

  • The desire to continue to increase your NetSuite product knowledge and pursue relevant certifications

Please note that this position follows a hybrid work model, requiring in-office presence twice per week and requires the willingness to travel up to 25% out of the year.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $86,500 - $138,500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.