Project Manager

About JORI Logistics

At JORI Logistics (JORI), we transform Freight Forwarding and Customs Brokerage into a competitive advantage for importers and exporters. Our clients rely on us to handle their global transportation needs so they can spend time on things that matter - like growing their businesses.

As a family-owned and operated company headquartered in Calgary, with offices in Houston, Almaty, and Cebu City, JORI is small enough to care and big enough to matter. We combine unparalleled customer service with robust technology solutions to transform logistics into a competitive advantage for importers and exporters. Since 1992, we've provided turnkey logistics services, including Canadian Customs Brokerage, U.S. Customs Brokerage, Air Freight, Ocean Freight, Ground Freight, Trade Consulting, and more.

For more information about our team and services, please visit our website.

About the Opportunity

JORI is expanding We are currently looking for a full-time Project Manager to join our team in Calgary, Alberta on a hybrid work model. Reporting to the Chief Operating Officer, you are responsible for planning, coordinating, and delivering cross-functional initiatives that improve operational clarity, efficiency, and performance. The role ensures projects are executed in a structured, disciplined, and outcome-focused manner, coordinating stakeholders across operations, finance, and support functions.

DUTIES AND RESPONSIBILITIES:

Project Planning & Execution

• Translate objectives into clear project plans with defined phases, milestones, and deliverables
• Develop and maintain project schedules, dependencies, and critical paths
• Ensure execution aligns with agreed scope, timelines, and quality standards
• Proactively manage risks, issues, and dependencies

Stakeholder Coordination & Communication

• Coordinate cross-functional stakeholders across operations, finance, and leadership
• Facilitate workshops, working sessions, and progress reviews
• Clarify roles, responsibilities, and expectations
• Maintain clear, timely communication with all stakeholders

Governance, Control & Reporting

• Establish and maintain project governance and reporting structures
• Track progress against milestones and deliverables
• Produce concise status reports for leadership
• Escalate risks, delays, and decisions required in a timely manner

Process & Business Analysis Support

• Support process mapping, documentation, and validation activities
• Ensure consistency and accuracy of documented processes
• Identify gaps, inefficiencies, and improvement opportunities
• Support translation of findings into actionable recommendations

Change & Adoption Support

• Supporting management activities associated with new processes or ways of working
• Identify adoption risks and stakeholder resistance
• Assist leaders in communicating effectively
• Support embedding improvements into day-to-day operations

About You

Must Haves:

• At least 2 years of experience in a Project Manager or related role
• Proven experience managing cross-functional projects
• Demonstrated ability to deliver projects with multiple stakeholders and dependencies
• Experience working in operational or business-critical environments
• Strong organizational, planning, and coordination skills
• Experience producing structured project documentation and reporting

Good to Have:

• Experience in logistics, freight forwarding, customs, or financial operations
• Exposure to process mapping or operational improvement initiatives
• Experience working with remote or distributed teams
• Experience in regulatory or compliance-driven environments
• Experience with CargoWise One, , MS Visio is an asset
• Knowledge of AI tools and technology is an asset
• Budget creation, management and reporting is an asset

Skills and Competencies:

• Project Management Skills
• Strong planning, scheduling, and prioritization capability
• Risk and issue management
• Stakeholder management and facilitation

• Clear documentation and reporting skills

• Behavioural & Leadership Competencies

• Structured and disciplined approach to work
• Calm and effective under pressure
• Strong attention to detail while maintaining outcome focus
• Confident communicator at operational and senior leadership levels
• Comfortable managing ambiguity and challenging constructively

Tools and Methods:

• Experience with project management tools (e.g. MS Project, Smartsheet, Asana, Jira, or similar)
• Proficiency in standard business tools (Word, Excel, PowerPoint)
• Familiarity with process mapping techniques such as swim lane diagrams, SIPOC, or value stream mapping

Education:

• Post Secondary Degree in Project Management, Business Analysis, Business Administration, or related programs
• Project management/change management certification (e.g. PMP, Lean Management, Prosci) preferred but not mandatory.

What We Offer

As a productive member of our team, you will be rewarded with a salary of $75,000.00, as well as a range of attractive benefits, including:

• Paramedical coverage and benefits
• Group insurance
• Work flexibility with our hybrid work model
• Career growth opportunities with our international portfolio
• Education support and personal development programs
• Reimbursement for home office equipment set-up
• An opportunity to join a family-first, tight-knit team with incredible culture

Do our values resonate with you? If you want to be a part of a fast-growing and technology-driven company with a global reach, apply now