Implementation Strategy Manager

2 days ago

Toronto, Ontario, Canada KTek Resourcing Full time US$100,000 - US$160,000 per year

Job Description

We are seeking an experienced leader to drive our Transformation team and lead end-to-end implementation strategy across the organization. The ideal candidate will excel in program management, strategic planning, and technical execution while fostering high-performing, interdependent teams.

Key Responsibilities

  • Lead large-scale transformation and operational programs with a strategic and hands-on approach.
  • Develop comprehensive implementation roadmaps and guide cross-functional collaboration to maximize stakeholder value.
  • Build and mentor high-performing teams; coach, recognize achievements, and manage underperformance.
  • Analyze complex issues, provide actionable insights, and recommend solutions aligned with business objectives.
  • Stay current with emerging trends to guide strategic decision-making and optimize resource usage.
  • Deliver quality outcomes by adapting to operational needs and managing program execution effectively.
  • Provide functional and technical troubleshooting expertise with strong knowledge of IT operations and support practices.
  • Apply ITIL best practices to ensure operational excellence and continuous improvement.

Required Skills & Qualifications

  • Extensive experience in leading transformation and implementation programs.
  • Strong program management and strategic planning skills.
  • Deep understanding of technical implementation and IT operations.
  • Proven ability to collaborate across technical, operational, and business teams.
  • Advanced analytical, problem-solving, and influence skills.
  • Demonstrated experience managing small to medium teams.
  • Commitment to data-driven decision-making and continuous improvement.

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